Entry-Level Customer Service
Resume:
Carlos Santillan Jr.
Houston, TX *7073
281-***-**** ******.***********@*****.***
OBJECTIVE
Entry-Level Automotive/Diesel & Industrial Technician + FACT An immaculately presented, polite and assertive Technician who is motivated by being a team player with a common goal and extensive experience. Reliable, organized and possessing the ability to meet and surpass expectations, with drive, ambition and determination. Treating every employee as an individual and who has a track record of friendliness. I am looking forward for a chance to progress a career within a fast-paced, forward thinking and highly successful company.
EDUCATION
School Grad Date Credential
Universal Technical Institute (UTI) 10/13/2017 Diploma Houston, Texas
Area of Focus: Automotive/Diesel & Industrial Technology + FACT Automotive Engines and Repair Power & Performance IA Power & Performance II Fuel & Ignition Systems Drivability
& Emissions Automotive Powertrains
Automatic Transmissions Professional Applications
Advanced Diagnostic Systems Power & Performance IB Brakes Climate Control
Electronic Fundamentals Electronic Technology
Automotive Undercar Professional Service Writing
Electronic Diagnostics Truck Brakes & Chassis
Diesel Engines Diesel Fuel Systems
Diesel Engine Accessories Hydraulic Applications
Truck Power Trains Transport Refrigeration
Truck Preventative Maintenance Ford Systems 1
Ford Systems 2 Ford Systems 3 Ford
Systems 4 Ford Systems 5
School Grad Date Credential
Lone Star College 03/2006 GED
SKILLS
Bilingual- Second Language is Spanish Forklift Training IDS Scan Tool Organizational Leadership Skills
PTS Web Training Vehicle Safety & Maintenance Training Windows, Internet and E-mail Training
AWARDS
SOC – Automotive Engines and Repair
CREDENTIALS AND CERTIFICATIONS
Forklift Certification EPA 608 Type I
EPA 608 Type II FORD – STST CREDENTIALS
EPA 609 Respirator Fit Certification – Nova
EMPLOYMENT HISTORY
Employer From To
Ryder Houston, TX 1/2018 Present
Customer Service coordinator 1- Perform varies tasks such as contacting customers vendors for outside services Level 2 Technician- Performs Preventative Maintenance Electrical Work Air conditioning Work Brake Repair Employer From To
Vaughn Construction Houston, TX 5/2015 12/2017
Mechanic – Maintenance and repair of all equipment Some paint and body repair Maintenance and repair of fleet Performed all other duties assigned
Employer From To
Daniel Measurement and Control Houston, TX 1/2014 4/2015 Mechanical assembler 1 – Assemble and test ultrasonic meters Sandblasted and painted ultrasonic meters Employer From To
Valvtechnologies Houston, TX 3/2010 5/2011
Employer From To
Houston Chronicle Houston, TX 10/1999 3/2014
Assistant District Manager – Hire, train, and manage carriers Maintained and changed out equipment in field Collected money from venders and started new accounts Resolved complaints with vendors PROFESSIONAL AND PERSONAL REFERENCES
Name Title Contact Information
Bobby Garcia Zone Manager (retired) 713-***-**** Jorge Enciso Supervisor 832-***-****
Mike Wenzrel Supervisor 281-***-****
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