Data Entry Customer Service

Julissa Cortes

***A Jerome Street, Roselle Park NJ. 07204 908-***-**** *******@*****.***

Profile

Meticulous Order Processing Specialist offering 12 years of data entry and order processing accuracy to

add value to Customer Service Order Entry opportunity. Accurate and efficient with a passion for

cultivating customer satisfaction and retention.

Experience

CUSTOMER SERVICE ORDER ENTRY SALSON TRUCKING AUGUST 2016-PRESENT

+ Provide order tracking information and resolve issues when needed.

+ Verify accuracy of information and execute clarification of orders.

+ Answer customer account inquiries and furnish resolution.

+ Supply tracking details and resolve customer problems

DATA ENTRY SPECIALIST MAGIC TRANSPORT FEBRUARY 2012-FEBRUARY 2015

+ Completed accurate and efficient data entry and database updates to support business operations.

+ Identified and corrected data entry errors to prevent duplication across systems.

+ Executed data verification to ensure expedient error detection.

+ Maintained quality levels above prescribed minimums to support team productivity.

DATA ENTRY CLERK FERCHO TRANSPORT JANUARY 2011-FEBRUARY 2012

+ Compiled data from source documents prior to data entry.

+ Reviewed and updated account information in company computer system.

+ Responded to daily inquiries and requests within mandated timeframe to meet deadlines.

Education

HIGH SCHOOL DIPLOMA JUNE 1997 ELIZABETH HIGH SCHOOL, ELIZABETH NJ.

Skills & Abilities

+ Bilingual + Poised under pressure

+ Customer Service Expertise + Accurate data processing

+ Invoice preparation + Funand energetic

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