Vivian Reed
Administrative/Customer Service
Contact
Indianapolis, IN
**************@*****.***
Objective
As a motivated and detail-oriented young professional, I am seeking an administrative position where I can utilize my organizational and communication skills to support the efficient operation of the office. I am eager to grow my career in administration by leveraging my ability to manage tasks, coordinate schedules, and provide exceptional support to colleagues and clients.
Education
Franklin Central High School
Diploma May 2024
Key Skills
Intermediate Microsoft Suite
Problem-solving
Critical thinking
Communication
Active listening
Experience
February 2023 – August 2024
Customer Service • Cold Stone Creamery
• Provided excellent customer service by efficiently serving ice cream and handling customer inquires
• Maintained a clean and organized work environment, ensuring compliance with health and safety regulations
• Managed cash transactions accurately and balanced the cash register at the end of each shift.
• Collaborated with team members to ensure smooth operations during peak hours.
• Trained new employees on proper serving techniques and customer service standards.
Leadership
Successfully was an integral part of the team that exceeded sales goals while maintaining excellent customer satisfaction scores. References
Available upon request.