Conyers, GA
****.********@*****.***
Jennifer Ray
CUSTOMER SERVICE REPRESENTATIVE
EDUCATION
American Intercontinental University
Atlanta, GA
BA in Information Technology
OBJECTIVE
To obtain a position as a customer service representative with a company that allows for the application of strong organizational, detailed oriented, communication and customer retention skill.
REFERENCES
Available upon request
FUNCTIONAL SKILLS
Collaborative
Written and Verbal Communication
Detail Orientated
Organized
Quick Learner
Problem-solving
Microsoft Office
EXPERIENCE
October 2015 - present
Underwriting Assistant • AXAXL
December 2006 – October 2015
Unwriting Assistant • Aspen Insurance Services
July 2002 – December 2006
Underwriting Assistant • HBW Insurance Services LLC
COMMUNICATION
Implemented new procedures and that improved efficiency and streamlined operations in Underwriting Broker Unit
LEADERSHIP
Successfully trained shared services team from India to assist US underwriters with proficiency and accuracy.