Customer Service Administrative Assistant

S

Gia Simi

708-***-****

*********@*****.***

Antioch, IL 6002

SUMMARY

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. SKILLS

Excel Proficiency

Experienced in WordPerfect Software

Questaweb Proficiency

Office Products

Email Response Efficiency

Teams

Salesforce

JDE

E-Builder

Customer Relations

Problem-solving aptitude

Schedule oversight

Problem-solving abilities

Resource Allocation

Multitasking

Time management abilities

Team building

Conflict Resolution

Plan projects

EXPERIENCE

Re-Development Coordinator/Property Mgmt Admin/Office Mgr Chicago, IL

Brixmor Property Group/ Jun 2019 to Sep 2024

Prepared all necessary contractual agreements.

Handled allocation of funds for various projects.

Compiled financial data to generate monthly reports. Entered invoices promptly and accurately.

Assisted Property Manager with day-to-day operations. Managed work order process as needed from tenant.

Ordering all supplies when needed.

Arranged and managed meetings efficiently.

Managed all supervisory expense accounts.

Planning all office events, Holiday Parties, Outings. Conducted notarization's for legal documents.

Assisting with Tenant Coordinator with letters to Tenants. Administrative Assistant

Elk Grove Village, IL

Multimodal International Ltd./ Mar 2002 to Jun 2019 Maintains accounting records by making copies; filing documents Responsible for managing tariff and customs paperwork Answering inbound calls from customers and vendors Data Entry

Dispatching containers to employees for shipping and customer deliveries Manage daily deposits

Process P.O matching invoices, line items from 100-1000+ Audit and process check and cash payments

Reconcile vendor statements research and locate discrepancies Maintains professional and technical knowledge by attending educational workshops Responsible for the ordering of office products

EDUCATION

High School

Resurrection High School Jan 1989

Some College: Business Administration

Morton West College

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