Customer Service
Resume:
H
Jonathan
Hernández
Jonhernandez2526@g
mail.com
Chandler, AZ 85225
SUMMARY
Versatile and bilingual soccer coach with 2 years of experience in customer-facing roles. Proven skills in teamwork, time management, and communication. Seeking a role that leverages my leadership and customer service skills.
SKILLS
Communication Skills
Bilingual [English] and [Spanish]
Positive and professional
Sales expertise
Prioritization
Scheduling
Listening Skills
Communication
Planning
Multitasking
Leadership
Teamwork and Positive Attitude
Reliability
Time management abilities
Detail orientation
Research
EXPERIENCE
Soccer Coach
Mesa, Arizona
NOS Santos Youth Soccer/ Jul 2023 to Current
Developed team strategies, tactics, formations, and set plays for competitive matches. Developed and implemented practice routines to enhance player skills and promote teamwork.
Organized and led drills to improve player technique and awareness. Maintained open and effective communication with players, parents, and staff to ensure a supportive network.
Communicated with coaches and athletes to discuss tournaments, competitions and other events.
Collaborated with other coaches within the athletic department in order to promote an overall positive spirit.
Fostered a positive, competitive, and team-oriented environment, promoting sportsmanship and respect among players.
Facilitated communication between players and staff members when issues arise. Tire Technician
Mesa, Arizona
Roberts Tire Sales/ Jun 2022 to Jun 2023
Assisted customers in selecting appropriate types of tires based on their driving needs. Replaced worn tires with new ones of the same size and type. Repaired and plugged vehicle tires to help customers avoid purchase of new tires Performed minor repairs, such as valve stem replacements, on customer vehicles' tires Provided advice to customers regarding proper maintenance of their vehicle's tires. Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
Collaborated with team members to fulfill sales and service requests. EDUCATION AND TRAINING
High School Diploma
Chandler High School May 2022
Chandler, AZ
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