Customer Service Assistant Manager
Resume:
Tina Mott
Ferriday, LA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Tom Bells rv park and boat landing-Ferriday, LA
February 2020 to Present
I mow the grass, do minor plumbing repairs, paint walls, clean outdoor bathrooms and clean cabins. I also take all the reservations and pay all the bills Bartender
Panola woods country club-Ferriday, LA
March 2018 to Present
Bartender
Bartender/Manager
ILLUSIONS-Ferriday, LA
March 2016 to April 2018
Ordering alcohol/supplies
Scheduling employees
Working any shift that other bartender called in or no-showed Made lists of extra duties and helped staff to get them done Help organize theme nights
Clean coolers/ rotate stock
Actually worked Bartending shifts and enjoyed it
Bartender/cleaner
Bottoms Up-Vidalia, LA
October 2016 to April 2017
Cashier/manager
Lake St. John grocery-Ferriday, LA
January 2000 to September 2010
Education
2 years college in Pre nursing
Louisiana Tech University - Ruston, LA
August 1987 to May 1989
High school diploma or GED
Tensas Academy - Saint Joseph, LA
August 1984 to May 1987
Skills
• Good people skills dependable honest
• Bartending
• Serving
• Guest services
• Computer skills
• Cleaning
• Retail sales
• Customer Service
• Stocking
• Restaurant Experience
• Host/Hostess
• Cash Handling
• Communication skills
• Custodial experience
• Mowing
• Assistant Manager Experience
• Lawn Care
• POS
• Landscape Maintenance
• Merchandising
• Inventory Control
• Operating systems
• Basic math
• Hospitality
• Hotel experience
• Microsoft Excel
• Computer literacy
• Microsoft Office
• Groundskeeping
• Upselling
• English
• Food Preparation
• iOS
• Cash handling
• Serving
• Guest services
• Hospitality
• Cash register
• Bartending
• Retail sales
• Sales
• Customer service
• Public relations
• Cooking
• Plumbing
Awards
Honesty and integrity award
March 1987
Chosen by Masonic lodge for graduating class 1987
Certifications and Licenses
Bartender License
October 2024 to October 2028
Public health
January 2022 to January 2026
Driver's License
February 1983 to February 2026
Assessments
Management & leadership skills: Impact & influence — Proficient August 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Bartending — Proficient
May 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Retail customer service — Proficient
August 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Cleaner fit — Proficient
June 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
July 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
A gap in my work history from 2010-2016 is because when my husband got killed I elected to be a stay at home mom for my 2 daughters
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