Customer Service Information Technology

SIMRANPREET KAUR

Email: ***************@*****.*** Phone: +1-825-***-****

Address: **** ** ****** *********, ********, Alberta, Canada OBJECTIVE:

Dedicated and result oriented. Proven ability to deliver exceptional customer service, manage diverse team, and streamline operational process to ensure maximum efficiency and guest satisfaction. Adept at problem-solving, communication, and leadership with a strong commitment to achieve organizational goals and exceeding customer expectations. Eager to leverage my skills to contribute effectively to the dynamic team within hospitality sector. Skills:

• Time Management

• Flexibility and adaptation

• Leadership qualities

• Positive attitude

• Customer service

• Multilingual

• Microsoft skills

EDUCATION:

1: Sacred heart convent school (PATTI, AMRITSAR, PUNJAB, INDIA) 2: Guru Amar Dass Adarsh Institute (Goindwal sahib) 12th 3: Currently student at MACEWAN UNIVERSITY in library and information technology diploma course. Work experience:

• Hungry point (Customer service) AMRITSAR, PUNJAB, INDIA Take orders, manage inventory and attend enquiries and calls.

• Burger lounge (Server) AMRITSAR, PUNJAB, INDIA Serve food and beverages and perform cleaning duties. Availability: MONDAY AND WEDNESDAY: 4:30 PM – 8PM

TUESDAY, THURSDAY: 10 AM – full night

FRIDAY AND FULL WEEKEND

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