Customer Service Be A
Resume:
**************@*****.***
Scranton, PA 18510
Casey Brogden
Friendly Bartender with
exceptional communication and
leadership skills. Looking for A
position in the Customer Service
field. Ten years of experience in
customer service. Great attitude.
I Intend to be highly public-facing
and customer-focused; that’s just the
name of the game. supporting the
'Old School' work mentality,
work hard, and work together
for the common goal of
completing ‘the bigger picture’.
EDUCATION:
Major: in Human Services
Minor: Fine Arts Studio Arts
Tidewater Community College
Virginia Beach, VA 2008
SKILLS
Sales experience in multiple
fields retail, food and online
sales. -10 years.
Experience with training-5 years.
Leadership-3 years.
WORK EXPERIENCE
Bartender/Server: Mountain
View Restaurant Clifford,
PA1/2024-Present Apply maximum effort
to do my best every day to give A
Positive and exciting new dining
experience. I most enjoy mixing it up
working behind the bar and on the floor;
serving in front of the house. Mixing
and pouring drinks is A team effort. I
assist with food orders, taking them
directly from guests to entering them
into the POS and always on duty for
food running; applies to every table. I
don’t limit myself to just my section or
bar. If I'm available and food is up, I'll
run it always and in A timely fashion.
Not limited to my section, because I
believe this helps support A team effort
atmosphere.
Banquet Server: FOX HILL
COUNTRY CLUB Pittston, PA 10/2023 to
2/2024 I went above and beyond the
average standards to prove the physical
endurance capabilities limit,
coordination and balance which was
necessary for this serving position.
Carrying heavy trays and cocktail
drinks in a prompt and efficient manner.
Set up tables and chairs and break them
down after guests depart
Server: BARTARI- Scranton, PA
5/2021-6/2023 Demonstrated A
proactive teamwork effort; hosting,
serving and bartending needed.
Mastered memory focuses practice on
ever changing draft beer menus
(weekly). Conducting A standard
stamina required for walking long far
distances and proved commitment working
weekend double shifts.
Server/Bartender: Andy Gavins-
Scranton, PA 3/2020 -2/2021 Learned
and adapted outstanding bartending skills!
Responsible for training new hires.
Communicating company's expectations, table
numbers and menu items and how to use the
POS system (ALOHA). Confidently upheld A
healthy teamwork atmosphere by accepting
the responsibility of closing duties during A
global pandemic. Given keys as my
contribution as A loyal worker.
Lead Front Desk Receptionist:
Lotus Nail bar & Spa- Scranton, PA
9/2017-12/2019 Earned managerial
skills and knowledge in first hand
customer service. I Handled guests'
concerns, questions. Ordered office and
salon supplies and equipment. Handled
cash and credit cards, Completed daily
financial report. Oversee the hiring and
training of front desk staff. Created a
weekly schedule for employees while
balancing their personal needs and
filling a six-day work week schedule.
Proudly received three raises within the first
three months of employment!
Retail(Online) Sales Associate:
ABOUT ME RETAILERS-Van Nuys,CA
2009-2015 Create and manage eBay listings,
ensuring accurate and engaging product
descriptions, images, and pricing. Research
market trends and conduct competitor analysis
to stay informed about current eBay
marketplace dynamics. Regularly monitor
inventory levels, sales performance, and key
metrics to identify opportunities for
improvement.
Receptionist: GARY ALLEN Hair
& Skin Care Centre Virginia
Beach, VA 2005-2008 My focus was
on greeting and guiding customers or
visitors, providing information, and
creating A welcoming environment
along the way. responsible for a range of
administrative duties as well. Along
with fielding calls and talking to
visitors, I scheduled appointments,
handled files, received mail, and emails.
Lead Teacher: Children's World
Learning Center Virginia Beach, VA
2004-2005 implement age-appropriate
curriculum and daily activities that support the
physical, emotional, and intellectual growth of
children. Supervise and mentor assistant
teachers and volunteers, ensuring they adhere
to classroom routines and teaching standards.
References:
Megan Dembeck 845-***-****
Samantha Amiuial 757-***-****
Jacqueline Pruden 272-***-****
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