Hello
I’m Emily Heckle
Prescott Valley, Az 86314
*************@*****.***
Skills
Great computer skills, customer service, detail-oriented, multi-tasking, telephone etiquette, organized, time management, maintaining supplies, managing employees, stocking and cleaning, hardworking with the ability to work on a team or independently
Experience
June 2023-Current
Granite Orthopaedics, Prescott Valley
-phones
-referrals
-data entry
-insurance verification
-scheduling
-assistant team lead
Feb 2023-May 2023
Family 1st Primary Care, Prescott Valley, Az - Front Desk
● Front office
● Insurance verification
● Answering phones
● Scheduling
● EMR
● Data Entry
August 2019 - November 2022
Arizona Grand Medical Center, Prescott, Az - Medical Office
● Front office
● Insurance verification
● Back office
● Answering phones
● Returning voicemails
● Scheduling
● Vitals
● Rooming patients
● PFT
● EMR
● Authorizations
● Medical records
● Customer service
● Data entry
● Incoming/outgoing faxes
May 2016 - April 2017
JCPenney, Prescott, Az - Customer Service Representative 2
● Customer service
● Sales support
● Pricing and signing
● Unload merchandise and restock
Jan 2016 - March 2016
AAE, Prescott Valley, Az - Machine Operator
● Machine operator
● Packaging
● Shipping
● Organizing
● Attention to detail
Education
High School Diploma