Customer Service Associate

JALYN WILLIAMS

********@*****.*** 336-***-**** Greensboro, NC 27406

Summary

Dedicated employee with solid background in high-volume environments focused on delivering exceptional support for companies and professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Skills

• Strong Organizational Skills

• Multitasking and Time Management

• Ease with Computers and Technology

• Task Prioritization

• Attention to Detail

• Understands intructions

• Fast Learner

• Trainer

• Customer Service

• Problem Solver

• Sales

Experience

National University Remote

Enrollment Advisor

02/2023-01/2024

• Made outbound calls and took inbound calls.

• Interviewed prospective students and provided additional information regarding the university.

• Assisted prospective students throughout the enrollment process.

• Trained/assisted new teammates/coworkers.

High Point University High Point, NC

Utility Worker/Customer Service Associate

02/2022- 02/2023

• Completed work orders and provided customer services as needed.

• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• assembled, broke down, fixed, university events and equipment. Zips Car Wash Greensboro, NC

Customer Service Associate

01/2021- 02/2022

• Develop and maintain positive relationships with customers.

• Washed cars and sold customer membership passes.

• Provide tools and cleaning materials as needed.

• Organized car cleaning materials and inventory.

Education and Training

Page High School Greensboro, NC

Diploma- 06/2021

OSHA Certified in Safety Procedures, 2023

Forklift, Reach Truck, Order/Cherry Picker Certified, 2023

Contact this candidate