Data Entry Customer Service
Resume:
Sandra Polk
Richmond, KY *****
************@*****.***
Work Experience
Machine Operator I
Neogen Corporation-Lexington, KY
October 2024 to November 2024
Worked on factory line for creating sponges for disinfecting salmonella in restaurants. At Home Caretaker
Family Choice Home Care-Richmond, KY
June 2024 to September 2024
Cared for elderly clients with various stages of dementia. Cooked, cleaned, and facilitated with clients with daily routines such as transport to dictor appointments or grocery shopping. Fayette Mall housekeeper
Allied Services-Lexington, KY
January 2024 to May 2024
Cleaned bathrooms, swept, mopped, vacuumed whole mall. Shipping and Receiving Clerk
Conduent Business Services, LLC (Formerly Xerox)-Lexington, KY January 2023 to August 2023
Shipped documents and CDs involving legal accident claims . Involved data entry and finding shipping rates.
Customer Service Representative/Cashier
Buc-ee’s-Richmond, KY
August 2022 to December 2022
· Responsible for running register and cash
· Provided answers for customers questions
· Restocked and cleaned behind register
Data Entry Specialist
Conduent/Caresfirst-Lexington, KY
June 2018 to September 2021
· Data entry for insurance coverage for hospital patients
· Worked on UB04 spreadsheets
Mailroom Clerk/Transaction Specialist
Conduent/Altegra Services-Lexington, KY
November 2016 to May 2018
· Sorted mail for Altegra health records
· Scanned mail into computer system for data entry
· Data entry for demographics of hospital/outpatient patients Transaction Specialist
ACS Services of Xerox-Lexington, KY
November 2012 to October 2016
· Keyed information for Health and Medical Questionairres
· Keyed in information and organized medical charts for hospitals Life Skills Trainer
NeuroRestorative-Georgetown, KY
January 2011 to September 2011
· Trained TBI participants on daily living skills
· Assisted in transporting participants
· Wrote progress notes on participants’ daily activities Stock Processor
Dillard’s Department Store-Lexington, KY
August 2010 to January 2011
· Processed and unloaded merchandise
· Organized and cleaned workstation
· Assisted in customer service
Customer Service Representative
Rite Aide-Lexington, KY
March 2010 to August 2010
· Provided customer service to patrons
· Assisted in changing weekly sales tags
Customer Service Representative
Chevron Convenient Store-Richmond, KY
September 2007 to March 2010
· Prepared daily paperwork
· Provided customer service to patrons
· Assisted in nightly closing duties
· Provided customer service to patrons
· Assisted in nightly closing duties
Education
Bachelor of Science in Recreation and Park Administration Eastern Kentucky University
August 2007 to May 2010
Skills
• Data Entry
• Typing
• Hospital Experience
• Housekeeping (2 years)
• Cleaning Experience
• Hotel experience
• Cleaning
• Janitorial experience
• English
• Customer service
• Restaurant experience
• Serving
• Childcare
• Manufacturing
• Sanitation
• Cooking
• Communication skills
• Warehouse experience
• Distribution center
• Assembly
• Cash register
• Guest services
• Cash handling
• Windows
• Kitchen experience
Certifications and Licenses
Driver's License
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer Service Skills — Proficient
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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