Kelly Reese
Collections and Billing Specialist
Yerington, NV 89447
********@*****.***
Accomplished collector and billing specialist, working remotely. I have 30 years’ experience in the dental field. My experience includes insurance verification, billing, and appeals
Authorized to work in the US for any employer
Work Experience
Dental Billing Specialist - InterDent Service Corporation
November 2011 to Present
Billing claims remotely for 182 office locations. Research any/all unpaid claims. All collection processes for 182 offices. Daily contact with insurance companies. Submitting initial claims, attachments and appeals. Strict regimen for follow up
Treatment Coordinator - InterDent Inc. - Inglewood, CA
June 2011 to March 2021
Present treatment plans. Well versed with most word and excel programs. Maintained a stringent accounts receivable tracking system as well as processing collection accounts. Billed claims both electronically and manually. Tracked personal payments and insurance benefits. Made appropriate financial arrangements. Confirmed insurance benefits on behalf of the patients. Maintained and managed patient’s records. Process personal payments. Arranged for referrals and maintained recall system. Create, maintain, and enter information into multiple databases. Complete forms in accordance with company procedures. Maintain schedules for multiple locations to assure daily profitability.
Credentialing Coordinator - InterDent Inc. - Inglewood, CA
November 2012 to June 2016
Collaborated with dentists to ensure timely completion of credentialing application, and insurance applications. Maintained complex system to monitor doctor’s credentials for impending expirations. Monitored all doctors’ dental licenses, DEA numbers, and any specialty documents in order to keep all credentials current. Processed all credentialing documents for general dentists and specialty providers in multiple locations. Expert data entry with emphasis on zero errors.
Patient Advocate - Columbia River Veterinary Specialists – Vancouver, WA
September 2009 to February 2012
New patient processing, financial arrangements including opening and processing Care-Credit application. Assisted pet owners with insurance plans and billing. Managed collection of medical records, transactions including payments, refunds, and adjustments. Patient services including patient registration, coordinating cases with referring doctors, maintain5-star customer service in what were very difficult circumstances. Handling multiple phone lines. Responsible for all data entry, documentation of patient treatment records, liaison between emergency doctors, specialists, and clients.
Education
High school diploma -1982
Carson City Community College – Carson City NV -1983-1985
General Business Courses
Allied Medical School - Santa Barbara, CA - January 2007 -2008
Certified Medical Billing Medical Terminology and Coding
Skills:
1.Insurance billing
2.Collections
3.Knowledge of software programs
4.Word and Excel
5.Multitasking
6.5-star customer service
7.10-key by sight
8.Multiple phone lines
9.Insurance liaison
10.Work well independently or on a team