Customer Service Sioux Falls
Resume:
Jayda Nesiba
Always looking for new opportunities to learn new things!
Sioux Falls, SD 57103
*****.********@*****.***
I enjoy learning new things and challenging myself to do more and succeed from it! Have worked in cuztormer service for 6+ years, I absolutely love to work with customers and doing what I can to help them! I love new challenges and pursuing new things and new experiences. I look forward to growing every day!
Authorized to work in the US for any employer
Work Experience
Casino Manager
M.G. Oil Company - Sioux Falls, SD
November 2020 to Present
• Drop machines
• Bonded by the state to open and minimal maintenance on machines
• Schedule
• Paperwork for employees
• Hiring and firing
• Emails
• Cashing tickets
• Cleaning
Fraud Specialist II
Wells Fargo - Sioux Falls, SD
October 2017 to July 2020
creating claims for customers whom have unauthorized transactions on their account. working and processing the claim while also processing the dispute in VISA. I have gotten employee of the month as well as awards for perfect call and claim QA. CSR - Customer Service Representative
Total Card Inc - Sioux Falls, SD
December 2015 to April 2016
at total card i enjoyed customer service and helping customers understand things on their account and potentially assist in fixing a few things for them. i love to help!
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers and clients
• Resolved customer information and complaints
CSR - Customer Service Representative
North American TItle Loans - Sioux Falls, SD
December 2014 to November 2015
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Collected and documented orders
• Processed loans
Customer Service
Lewis drug
January 2012 to May 2014
worked in the customer service department of Lewis Drug. helped customers buy tickets for concerts and also assisted customers with sending mail through the postal service. and processed returns on merchandise.
Cashier/Customer Service
Burger King - Sioux Falls, SD
June 2010 to January 2012
Education
High school diploma
Washington High School
Skills
• Typing, collections, customer service (6 years)
• Call Center
• Customer Service
• CSR
• Customer Support
• Customer Care
• Cold Calling
• Financial Services
• Payroll
• Management
• Inventory control
Additional Information
Was in JROTC in high school. I have good computer and communication skills. I have good phone skills. Also have collections experience.
also I love working with customers.
I enjoy organizing and paperwork
Contact this candidate