Nina C. Dongkeng
Program Management - Project Management - Account Management
Los Angeles, CA,90026
************@*****.***
Skills
Tools: Jira, Monday, Asana, Quip, Trello, Smartsheet, Webex, Zoom, Wrike, GSuite, Slack, MS 365. Project management techniques: Waterfall and Agile. Languages: English and French
Experience
Sept 2021- Sept 2023
Stealth Start-up, Remote Contract- Program Manager
● Managed software development projects in the Fintech industry from conception to completion.
● Interviewed, hired, and trained resources.
● Set up, monitored, and enforced new processes.
Dec 2021- Sept 2022
Hogarth at Apple, Remote Contract- Motion Graphic Production Project Manager
● Collaborated with MGP Leads, Artists, Producers, Program Managers, Product Managers, QA, and Developers to oversee animation projects for Apple's Marcom team.
● Provided recommendations for enhancing processes. Aug 2021- Nov 2021
Fortuitas, Remote Contrat - Technical Project Manager
● Managed website development for new projects.
● Tracked support and maintenance requests using Mantis
● Recommended process improvements as needed.
Dec 2020 - April 2021
Ghost Atomic Pictures, Remote Contract - Project Manager
● Managed Microsoft production projects from start to finish by collaborating with graphic designers, video editors, writers, cameramen, producers, directors, and photographers.
● Attended creative calls, created a schedule, and used Monday.com to plan and assign tasks. Coordinated with stakeholders to meet project goals.
● Ensured the completion of pre-production and production tasks.
● Oversaw post-production to ensure client approval.
● Monitored the project and communicated changes.
● Delivered final files to the client.
● Led implementation of Monday and data migration. 2
Accomplishments: Training the team to use Monday for the first time and creating a directory of all our files.
Oct 2016 -May 2020
SDI Media, Los Angeles, CA - Project Manager
Managed technical localization projects from start to finish for international branches and major studios like NBCU, Disney, Sony, and Netflix. Train and delegate tasks to data entry assistants.
● Collected information about the orders, including source materials availability, tasks, milestones, due dates, and delivery info (delivery formats, destinations, and contacts).
● Created a project plan and shared it with the project team and key stakeholders for approval during the planning stage.
● Coordinated with stakeholders to ensure the project was completed on time, on budget, and within quality specifications during the execution stage.
● Monitored the project and communicated any scope changes to everyone during the monitoring stage.
● During the closing stage, ensured smooth delivery of files to the client, measured client satisfaction, handled revisions requests, invoiced the client with the billing department, conducted post mortems, lessons learned, and suggested process improvement solutions. June 2016 - Oct 2016
Power Liens, Los Angeles, CA - Account Manager
● Established and nurtured connections with doctors and lawyers to enhance business relationships.
● Created effective sales plans to surpass sales objectives.
● Participated in conferences and in-person meetings with clients. Aug 2015 - April 2016
Admedia, Los Angeles, CA - Account Manager
● Ensured assigned advertisers' projects meet KPIs.
● Developed and maintained positive relationships with ad accounts, graphic designers, publishers, and SEO tech support to proactively foster growth. Nov 2013 - Sept 2014
UN Refugee Agency, Los Angeles, CA — Fundraiser
Engaged in grassroots fundraising efforts.
Education
2011- 2012: UCLA, Los Angeles, CA - Certificate in Project Management 2010-2011: Time Universite, Tunis, Tunisia - Master’s International Marketing 2007-2011: Universite Libre de Tunis (ULT), Tunis, Tunisia - Bachelor’s Law