Pharmacy Technician Medical Assistant

CARMEN AYALA

Chicago Heights, IL ***** 708-***-**** ******.*****.****@*****.***

PROFILE

A Registered Pharmacy Technician with healthcare industry and management experience, that supports an overall positive patient experience and seeks an opportunity as a Clinical Medical Assistant to further my healthcare expertise.

EXPERIENCE

Pharmacy Technician

Walgreens Homewood, IL December 2020 – Present

• Receive written prescription or refill requests and verify that information is complete and accurate.

• Enter prescription information into computer databases.

• Establish or maintain patient profiles, including lists of medications taken by individual patients.

• Maintain proper storage and security conditions for drugs.

• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages. Home Health Aide (Part-time)

Have a Heart Home Maker Chicago Heights, IL March 2021 – Present

• Provide overnight patient care and hygiene assistance.

• Safely transport patients to medical appointments, errands and other outings.

• Maintain sanitary facility conditions to ensure patient safety.

• Timely report and provide notification of changes in patient health or behaviors.

• Engage with patient visitors to provide a welcoming environment. Registered Pharmacy Technician - Retail

Walgreens Pharmacy South Chicago Heights, IL July 2021 – October 2021

• Interpreted and entered medication orders for practitioner prescriptions.

• Prepared and dispensed medications, ensured proper bottle labeling.

• Maintained patient confidentiality in compliance with HIPAA regulations.

• Assisted in the preparation and reconciliation, and billing of third-party insurance claims.

• Provided customer support for medication inquiries and retail transactions.

• Managed inventory and accurately filed records.

EDUCATION

2022 Clinical Medical Assistant, Governors State University 2021 Pharmacy Technician, Ultimate Medical Academy Associates of Science, Health Science

CERTIFICATIONS

Registered Pharmacy Technician (RPhT), State of Illinois #: 049283625 HIPAA Essentials for Healthcare Professionals, Ultimate Medical Academy SKILLS

• Bilingual – English (fluent), Spanish (fluent)

• Strong verbal and written communication

• Microsoft Office and Zoom virtual conference platform

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