Customer Service Experience

Ifeanyi V. Okwor, B. Pharm,MS

**** ****** *** ***: 315-***-****

Northfield,, NJ 08225 ********@*****.***

CAREER OBJECTIVE

To obtain a position as a pharmacist in a company where I can utilize my educational background, work experiences, and where I will be continually challenged.

EDUCATION

University of Sunderland, UK

Faculty of Applied Sciences

Master of Science in Pharmacotherapy and Medicines Management, September 2011. University of Nigeria, Nsukka, Nigeria

College of Pharmacy

Bachelor of Pharmacy, September 2004.

LICENSURE/CERTIFICATION

American Heart Association Basic Life Support (CPR and AED) Program, current through 03/2024

Pharmacy-Based Immunization Delivery Certification of Achievement; current through 03/17/2024

State of New Jersey Registered Pharmacist License (# 28RI04003500), issued 02/2019

State of Texas Registered Pharmacist License (# 64283), issued 02/2019

The Pharmacist Council of Nigeria- Pharmacist License (#012123), issued 04/2006 EXPERIENCES

CVS Pharmacy, Egg Harbor Township,NJ

Overnight pharmacist January 2021-Present

Performs pharmacist tasks which includes compounding, drug therapy reviews, verification, and medication management.

Engages customers and patients by greeting them and helping with selecting pharmaceutical products and other services.

Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Reverence Pharmacy, Pleasantville, NJ July 2020-January 2021

● Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications.

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Walgreens Pharmacy, Absecon, NJ (Acquired Rite Aid store operating as Rite Aid under TSA) Staff Pharmacist for Walgreens July 2019- July 2020

Engages customers and patients by greeting them and helping with selecting pharmaceutical products and other services.

Performs pharmacist tasks which includes compounding, drug therapy reviews, verification, and medication management.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications. Kinney Drugs, Liverpool, NY

Pharmacy Technician for Health Direct Institutional pharmacy October 2013-June 2019

Entered and maintained prescription data using our computer system

Disbursed completed and confirmed prescriptions to patients REFERENCES

Available upon request

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