Customer Service

Shree T Minto

Conyers, Georgia. Mobile 470-***-**** . ****************@*****.***

Professional Summary Client-centered interpersonal skills, strong work ethics, reliable and driven with several years of experience in customer service. Excellent communication skills and is eager to learn. A good team player with good time management and a disciplined individual. Skills Highlights

● Customer service commitment, adaptability

● Leadership qualities with the ability to work under pressure

● Strategic- relationship building and creative problem - solving Professional Experience

03/2022-08/2024 Events Concierge Ocho Rios, Jamaica Moon Palace Jamaica

● Team member assisting with weddings and social groups planning and execution

● Savvy with Opera and SAP system in data entry and generating documents 04/2021–01/2022 Online Customer Representative Ocho Rios, Jamaica AT&T Mobility

● Answering customer inquiries and complaints

● Assisted customers with billing issues and providing general help regarding the services

● Resolving issues and technical questions

03/2019-02/2021 Bartender/Culinary Concierge Ocho Rios, Jamaica Beaches Ocho Rios Resorts & Golf Club

● Served high customer volume during special events

● Performed open and close duties.

● Consultation with special dietary guests

● Make special request and dinner reservations for dietary restriction guests 04/2017–01/2019 Cocktail Waitress Falmouth, Jamiaca Excellence Oysters Bay

● Responsible for taking drinks order from quests and serving them

● Ensure work area is always clean and giving customer satisfaction Education The Training Institution of Aviation Hospitality Cabin Crew Member 2021 The Real Estate Institution (RETI) Real Estate Salesman 2021 College of Hospitality and Vocational Skills Commercial Chef 2013 Dinthill Technical High School School Leaving Certificate 2010 Career Accomplishments

Certificate in cabin crew

Certificate in Real Estate

Certificate in Commercial Chef

Certificate in Wedding concierge

English Language

Integrated Science

Home Management

Food Preparation

Contact this candidate