Customer Service Data Entry
Resume:
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Memphis, TN *****
W: *************@*****.**
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Skills
• Data Entry
• Data Collection
• Coordination
• Product Sales
• Customer Service
• Team Development
Chassidy
Mckinney
Professional Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Experience
Fedex Grounds Memphis, Tennessee
July 2023 - December 2023
Customer Service Representative
• Answered customer questions about policies and procedures with friendly and knowledgeable approach.
• Investigated and resolved customer concerns related to order inquiries and delivery tracking.
• Maximized satisfaction by anticipating needs and consistently offering expert support.
• Built trusting relationship with customers to better understand needs. DAIRY QUEEN Olive Branch, Mississippi
September 2020 - March 2022
Shift Lead Manager
• Met shift needs by organizing effective schedules and delegating assignments based on employee knowledge and strengths.
• Kept operations smooth and efficient with consistent opening, closing, and shift change task lists.
• Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation.
• Arranged cover for staff absences to prevent disruption to operations.
• Motivated employees using strategic leadership style.
• Maintained high performance levels by successfully training, monitoring and motivating shift employees.
Mcdonalds starrkville, Mississippi
August 2018 - January 2020
Assistant General Manager
• Achieved revenue and profit targets through solid promotional and budget control strategies.
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• Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities.
• Reduced turnover through morale-boosting strategies such as employee appreciation days and effective training policies.
• Maintained successful operations by overseeing [Number]+ employees, monitoring performance, and continuously eliminating knowledge gaps.
• Prepared work schedules and coordinated daily assignments and activities to meet the needs of business.
• Supervised administrative activities directly related to making products or providing services.
Education
May 2020
High School
Independence High School, Coldwater, ms
January 2025
Associate in Science (A.S.) - Medical
Remingtion College, Memphis, tn
Language
englishaspose_twocolnerdinfographic_
0_5.5
Advanced
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