DANA DENNING
Logan, United States
**********@*****.*** / 435-***-****
WWW: linkedin.com/in/Dana Denning / WWW: instagram.com/danadenning
SUMMARY
Administrative Assistant
Results-Driven Professional & Technological Innovator
Highly motivated and adaptable self-starter with expertise in streamlining operations through strategic program implementation. Proven team player with ability to thrive in independent environments. Excel under pressure, consistently meeting deadlines and driving efficiency.
SKILLS
Analyze data
Adapt to new situations easily
Assess situations
Audit records
Detail-oriented
Classify information
Collect money
Communicate
Data entry
Control costs
Interview
Learn quickly
Inventory listen
Decision-making
Solve problems
Troubleshoot
Supervise and train people
EXPERIENCE
Pathology Tech/ Scheduler / Rocky Mountain Dermatology - Logan, Utah 05/2019 - 09/2024
Performed accurate data entry for all incoming biopsy reports, ensuring meticulous documentation and information integrity.
Monitored and tracked cancer cases systematically to maintain updated records of all diagnoses and patient statuses.
Coordinated treatment scheduling for cancer patients, aligning appointments with appropriate healthcare providers and departments.
Communicated patient results directly, ensuring sensitive and timely information delivery.
Followed up on externally referred cancer cases, verifying continuity of care and status updates.
Maintained a comprehensive tumor log, updating case progress and treatment outcomes to support medical team insights and reporting requirements.
Front Desk/PRN MA / Goble Family Practice - Logan, Utah 09/2018 - 05/2019
Conducted patient check-in, ensuring accurate verification of insurance coverage and patient information to streamline intake processes.
Accepted and processed copays and outstanding account balances, maintaining up-to-date financial records.
Generated daily billing reports to support financial accuracy and compliance.
Managed appointment scheduling, coordinating efficiently to optimize provider availability and patient convenience.
Delivered high-quality customer service, addressing patient questions and concerns with professionalism and care.
Assistant Manager / Bessinger Convenience Center - North Logan, Utah 08/2016 - 10/2017
Provided exceptional customer service, addressing inquiries and ensuring a positive customer experience.
Managed till balancing, maintaining cash accuracy and resolving discrepancies promptly.
Oversaw inventory management, including ordering and reducing overstock to optimize stock levels.
Performed daily and monthly bookkeeping, ensuring financial accuracy and efficient record-keeping.
Monitored profit margins closely to support company growth and financial health.
Personal Care Coordinator / Sherwood Hills Resort - Wellsville, Utah 02/2015 - 02/2016
Distributed medications accurately as prescribed, adhering to all safety and compliance standards.
Collaborated with the treatment team to ensure clients received timely and effective care.
Logged daily client activities, maintaining detailed records to support ongoing treatment plans.
Updated and printed weekly and monthly medication lists, ensuring accurate and accessible information for the care team.
Coordinated with therapists to discuss and address clients' evolving needs, enhancing treatment outcomes.
Administrative Assistant / Appalachian Cascade Trucking - Logan, Utah 08/2013 - 02/2015
Delivered outstanding customer service focused on building lasting, long-term client relationships.
Executed marketing and follow-up strategies to acquire and maintain contracts, supporting business growth and client retention.
Managed invoicing and tracked shipments through computer systems, ensuring accurate records and efficient order fulfillment.
Path Tech/Phlebotomist / Logan Regional Hospital - Logan, Utah 01/1997 - 07/2013
Created and maintained Standard Operating Procedure (SOP) manuals to streamline workflows and ensure consistent operations.
Resolved billing issues and processed pathology and histology samples with accuracy and efficiency.
Generated daily, weekly, monthly, and annual reports to track performance metrics and measure progress.
Managed a multi-line phone system to handle incoming and outgoing communications effectively.
Implemented a new computer system, including the digital conversion of paper records, enhancing data accessibility and operational efficiency.
EDUCATION
Associates Degree: General Course Study 06/1988
Utah State University - Logan, Utah
CERTIFICATIONS
Hospital Ward Clerk (1999)
Phlebotomy (1994)
VOLUNTEER EXPERIENCE
Treasurer
Cache County Mounted Posse
Logan Utah 2005 - 2011
Volunteer
Tracking lost people
Raising funds
Helping people in need