Customer Service Inventory Management
Resume:
A
Marvens
Alexis
alexismarvens***2@g
mail.com
Boynton Beach, FL
33435
SUMMARY
Enthusiastic and customer-focused retail salesperson with 3 years of experience in providing exceptional service and driving sales in a fast-paced retail environment. Proven ability to engage customers, understand their needs, and recommend the right products to enhance their shopping experience. Skilled in product knowledge, upselling, and handling transactions with accuracy and efficiency. Strong communicator with a passion for exceeding sales targets and contributing to a positive store atmosphere. Experienced in inventory management, visual merchandising, and team collaboration to ensure smooth store operations. SKILLS
Team Collaboration: Working well with
colleagues to meet store goals and provide
excellent customer service.
• Training & Mentorship: Helping new team
members learn sales techniques and store
policies.
Goal-Oriented: Meeting or exceeding sales
targets and quotas regularly.
EXPERIENCE
Salesperson
Port-au-prince, Haïti
Amide shop/ Jul 2020 to Oct 2023
Greeted customers as they entered the store, offering assistance and product knowledge to enhance the shopping experience.
• Achieved monthly sales goals consistently, contributing to a 15% increase in store sales during peak seasons.
• Assisted in inventory management, restocking shelves, and organizing product displays to maintain a clean and appealing store layout.
• Processed customer transactions accurately and efficiently at the cash register, handling cash, credit, and return transactions.
• Delivered exceptional customer service, resolving complaints and ensuring high levels of satisfaction.
EDUCATION AND TRAINING
High School Diploma
College Saint Jean Baptiste De La Salle Jun 2023
Port-au-prince, Haïti
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