Customer Service Manager, retail, office
Resume:
DAWN M SOBIESKI
219-***-**** • *******@*****.*** • 4801 E US Highway 12, Michigan City, IN 46360
PROFESSIONAL SUMMARY
Working with people is a passion of mine. I enjoy interacting with people and helping them achieve their goals. I am also mechanically inclined. I am an experienced customer service manager bringing 15 years plus office experience as well as managing my home business, I enjoy bringing out the best in people. I am a versatile customer service professional and a self-starter looking for general office work. I enjoy a busy atmosphere. I am resourceful, creative, forward-thinking and proactive. WORK HISTORY
06/1999 - Present
Professional Photographer
10/2021 - Present
Looking for work
3/2019 - 10/2021
Helping my father care for my mother due to severe health issues. 9/2014 - 3/2019
Franciscan Physician Network
Michigan City, IN
Practice Manager I & III
● Manage Urology a staff of seven (7)
● Manage General Surgery staff of three (3)
● Manager two (2) Nurse Practitioners
● Manage the float pool, take call offs
● PTO request from 250 staff
● Set up and manage the monthly schedule for coverage
● Maintain coverage for all Clinical offices when staff is off
● Training and orientation of new and existing staff
● Payroll
1/2007- 9/2014
Elwood Staffing
Michigan City, IN
Customer Service Manager
● Organize, Set Up, and Host Job Fairs
● Manage an office of 3 staff and 50 - 120
temporaries
● Visit Company Reps for job placement
opportunities
● Place temporaries at various companies.
● Matching Employee to Position
● Outside and Inside Customer Service
● Payroll
● Increased efficiency and performance by Managing work flow to exceed quality service goals.
● Responded to customer requests
1/2006 -1/2007
Job Works
La Porte, IN
Employment Advisor
● Provided training to youth within LaPorte Co.
● Training in schools and recruiting youth
eligible for the program along with Life and
Work skills.
● Instructor and Presenter for education to staff. EDUCATION
Elston Senior High
Michigan City, IN
Purdue North Central
Westville, IN
Various Computer Courses
ACCOMPLISHMENTS
● 2015 Manager of the Year Award while working at Elwood Staffing
● Awarded for highest sales of the year during the recession of 2015
● Life Coach Certification through Life Coach Training Institute 11/2016
● Volunteer for the Pan Am Games
● Sewing & Craft Business from 1993 – present
REFERENCES
Upon Request
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