Customer Service Data Entry
Resume:
Karen Bowers
Elk Grove, CA **758
Job History
Program Analyst - Sacramento Regional Transportation-Elk Grove 7/1/2019- 9/9/2024
Customer service with outside agencies, employees and corporate office
Payroll Processing and distribution of pay checks
Typing Data entry, 10 key by touch, proficient in office equipment
Maintained Employee files which included DOT certifications and current driver’s license and maintained confidentiality
Daily reporting of miles and times to track revenue, data analyst and reconciliation
CHP logs for Operators and attention to details
Payables and requisitions with local vendors
Maintained inventory and purchasing of office supplies
Assisted all employees with HR matters
Accounting Manager - MV Transportation – Elk Grove 7/1/2013-7/1/2019
Intricate part of a management team that turned a negative bottom-line operation to profit. Management of daily service records for approximately 100 employees. Reconciliation of service with third party, Payroll check writing, human resources representative for location.
Director of Financial Services - Heald College – Stockton, San Francisco, Rancho Cordova 8/1986-3/2013
Education
Union Institute and University -BA degree in Business Administration 2004
Skills
Customer Service 10 key by touch Typing 50 wpm
Attention to Detail Computer Literacy Excellent work ethic
Confidentially of records Organizational and time management of assigned tasks
Report Preparation and Analyst Some sales experince
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