Pharmacy Technician Front Desk

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Brittany K. Stojka

Address: ***** ***** *****, *** **.

King George, VA. 22485

Email: ************@*****.***

Phone: 850-***-****

Summary

I am a highly motivated and dedicated certified pharmacy technician who has spent seven years in retail pharmacies. Recognized for my unparalleled attention to detail and outstanding customer service skills.

Professional Experience

Pharmacy Technician Dates: 07/2021-Current

Walmart Supercenter King George, VA

• Responsible for greeting customers at the front desk and over the telephone. Additional duties include answering routine inquiries regarding insurance plan and drug coverage, pricing, and other issues.

• Demonstrates a high proficiency entering prescription information into computer system, printing labels, fulfilling prescription medication, and reconstituting medications by mixing fluids pending approval by lead pharmacist on duty.

• Responsible for vetting and identifying situations where customers should speak to pharmacist.

• Perform a wide range of administrative support such as contacting customers to pick-up completed prescriptions, processing payments for over-the-counter medicine and supplies, and vetting of members insurance plan.

• Certified to provide immunizations and vaccines to patients.

• Responsible for inventorying, ordering, and stocking supplies.

• Provide ad-hoc support to customers onsite. Performs other duties as necessary or directed by lead pharmacist.

Lead Pharmacy Technician (Supervisory) Dates: 02/2016- 07/2021 Walmart Supercenter Lynn Haven, FL

• Lead pharmacy technician responsible for supervising a team of technicians. Duties include monitoring and managing daily activities and work schedules of technicians. Evaluated performance of technicians to ensure technician compliance.

• Responsible for greeting customers at the front desk and over the telephone. Additional duties include answering routine inquiries regarding insurance plan and drug coverage, pricing, and other issues.

• Demonstrates a high proficiency entering prescription information into computer system, printing labels, fulfilling prescription medication, and reconstituting medications by mixing fluids pending approval by lead pharmacist on duty. 2

• Responsible for vetting and identifying situations where customers should speak to pharmacist.

• Perform a wide range of administrative support such as record keeping, contacting customers to pick-up completed prescriptions, processing payments for over-the-counter medicine and supplies, and vetting of members insurance plan.

• Responsible for inventorying, ordering, and stocking supplies.

• Provide ad-hoc support to customers onsite. Performs other duties as necessary or directed by lead pharmacist.

Sales Representative Dates: 5/2015-2/2016

Aflac Williston, ND

• Extensive knowledge in Aflac’s insurance policies and benefits.

• Identify sales opportunities and oversee customer portfolios.

• Identify risk management strategies and tracking of insurance claims. Certified Pharmacy Technician Dates: 02/2012-5/2015 Walmart Supercenter Lynn Haven, FL

• Responsible for greeting customers at the front desk and over the telephone. Additional duties include answering routine inquiries regarding insurance plan and drug coverage, pricing, and other issues.

• Demonstrates a high proficiency entering prescription information into computer system, printing labels, fulfilling prescription medication, and reconstituting medications by mixing fluids pending approval by lead pharmacist on duty.

• Responsible for vetting and identifying situations where customers should speak to pharmacist.

• Perform a wide range of administrative support such as record keeping, contacting customers to pick-up completed prescriptions, processing payments for over-the-counter medicine and supplies, and vetting of members insurance plan.

• Responsible for inventorying, ordering, and stocking supplies.

• Provide ad-hoc support to customers onsite. Performs other duties as necessary or directed by lead pharmacist.

Retail Associate Dates: 04/2008-02/2012

Sam’s Club Panama City, FL

• Responsible for greeting customers and providing support regarding technology, assisting members with purchases, locating merchandise, and promoting the company’s products.

• Drive sales through engagement of customers and sharing product knowledge.

• Responsible for operating cash registers and ensuring a balanced cash register at the end of each shift.

Certificates:

10/2021: Walmart Vaccine Assessment

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09/2021: Certificate of Completion of Basic Life Support conducted by American Red Cross, expires on 9/17/2023

09/2021: Preventing Incidents: Technician Immunization Training, Perdue University College of Pharmacy, Continuing Education Program

07/2021: Commonwealth of Virginia Pharmacy Technician Credentials, Number: 023*******-**/2016: ExCPT Pharmacy Technician (CPhT) National Healthcare Certification, Number A5R7Q4H5

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