To whom it may concern:
As a member of your team, I would utilize my background in general administration along with my strong organizational skills. The opportunity to work for your organization would foster my professional growth and personal development. I earned my Associate degree in Business Administrative Assistant from Minnesota School of Business /Globe University. The following list is a summary of my qualifications, technical skills, and achievements that would be an asset to this role:
Assist with general administrative tasks such as data entry, creating and tracking status of returns and communicate with customers via phone and email.
Provide administrative support with my advanced knowledge of MS Word and Excel.
Am detail-oriented.
Have strong oral and written communication skills, organizational skills and the ability to prioritize.
Have successfully worked in a team oriented environment providing other employees the tools necessary to ensure customer satisfaction through training, coaching, and example.
Help in coordinating production to meet deadlines and quality requirements.
Work in an environment requiring multiple job responsibilities and tasks.
My personal qualities combined with my diverse experience will contribute to your company’s success. My team skills combined with my college education are a perfect match.
My enclosed resume outlines my experience and skills. I look forward to taking the next steps with you and hope for an in-person meeting so that we can explore how I can make a positive contribution to your company.
Thank you, in advance, for your consideration.
Best regards,
Melanie Hallin
*************@*******.***
PROFESSIONAL SUMMARY Highly motivated and dedicated Administrative Assistant looking to grow professionally with your company. Seeking a full-time position where my education, skills and expertise will be utilized while expanding my knowledge and understanding of the task at hand.
SKILLS
Microsoft office proficiency (Word, Excel, Powerpoint)
Help in other areas of the business when slow in my area
Helps to create and maintain an orderly work environment including rewriting or updating procedures
Prefers to learn new computer systems so as not to have to rely on others; this allows me to also be of more help when others are absent
Excellent multitasking skills
Proficient in training others
STRENGTHS
Personable.
Punctual
Organized
Multitasker
Keen observer
Quiet and conscientious
Trustworthy
Sets high standards for herself and others
Commitment to her work
Pays great attention to detail
EDUCATION
Minnesota School of Business, Richfield; Business Administrative Assistant Jan. 2014-March 2016
Diploma Received
Belle Plaine High School, Minnesota June 1993
Graduated
PROFESSIONAL EXPERIENCE
Analog Technologies Corp.; Burnsville, MN 55337 June 2018 – Nov. 2024
Supervisor: William Shaw 952-***-****
Material Handler
Receiving
Sign for packages entering the building.
Check the contents of the package. Verify that all parts listed on the pack list are present and in good condition. Compare the pack list against the ATC PO and check off all parts that have been received on the PO.
Put all parts away in their proper location.
Keep track of all late parts and when they are due in.
Kitting
Use a BOM to create a kit from ATC inventory containing all the parts needed to build a particular job.
Report any short parts to the purchasing department.
Sign off on the WIP when kitting is complete and release to the production floor.
General inventory
Maintain an accurate record of inventory at ATC in accordance with the QMS system.
Ensure that all parts are stored in an appropriate manner. Keep consigned inventory separate from the rest of the general inventory.
Organize and store inventory, so it can be easily retrieved when needed.
Collect all the inventory returned to the materials area from the production floor and return it to its proper location.
Keep any ON-HOLD inventory neatly labeled and isolated from the rest of the general inventory.
United Health Group / Optum; Eden Prairie, MN 55344 March 19, 2018 – June 2018
Supervisor: Donna Schermann 952-***-****
Data Entry Clerk
• Apply knowledge/skills to activities that often vary from day to day.
• Require little assistance with standard and non-standard requests.
• Solve routine problems on own.
• Work with supervisor to solve more complex problems.
• Prioritize and organize own work to meet agreed upon deadlines.
• Work with others as part of a team.
• Provider data entry
• Data maintenance and verification
• Data integrity and quality assurance
*This is a contract job through Randstad Staffing.
KEB America; Shakopee, MN 55379 May 1, 2017 – Jan. 25, 2018
Supervisor: Aaron Reinhart/Keith Mattson 952-***-****
Administrative Support Specialist
Create/Assist with Return Notifications (customer returns): Create based on data provided from customer.
Check Incoming Returns into SAP: Scan shipping documents provided with product return; Keep incoming returns organized on shelf.
Create Statistic Tracking Notification: Enter basic data; Technician would need to complete the Notification with technical data.
Create Delivery Paperwork to Return Product to Customer: Copy/paste data from data in system.
Create/Assist with Repair Quotations: Technician would write up the technical portion of the quotation. Forward quote to customer for their review.
Follow up with Customers on Open Repairs
Create Customer Open Repair Reports for specific Customers: Export data from SAP into Excel.
Coordinate Product Returns to vendors: Creating documentation (Quality Notifications & Return Purchase Orders) which includes researching when item was purchased, determining price paid and labor costs associated with defective part(s); Coordinating the return of product; Monitoring the status of the returns.
Viking Airport Taxi; Bloomington, MN 55425 Oct. 31, 2016 – May 1, 2017
Supervisor: Mohamed Mohamed 952-***-****
Secretary/Dispatch
Answered phones and communicated with customers making appointments for Taxi rides
Entered data into software used by Viking Airport Taxi from lists sent by medical companies
Communicated with medical personnel through phone & email to schedule updates in customer appointments
Dairy Queen; Belle Plaine, MN 56011 Sept. 26, 2016 - Oct.28, 2016
Supervisor: Natalie Irwin 612-***-****
Part Time Cook
UTC Aerospace Sensors and Integrated Systems; Burnsville, MN 55306 July 2012 - Sept. 23, 2016
Supervisor: Kirk Cash/Heather Foley 952-***-****
Precision Assembler
Successfully work in a team oriented environment
Read prints and follow assembly instructions using simple hand and machine tools
Provide other employees the tools necessary to ensure customer satisfaction through training, coaching, and example.
Exceed customer standards as well as meet Federal Aviation Administration regulations
Update procedures to ensure a better-quality product
Material handling; providing parts to assemblers, cycle counting, data entry to keep an accurate account of what is available
Rosemount/Goodrich Aerospace; Burnsville, MN July 1995 - July 2012
Precision Assembler
Coordinate production to meet deadlines and quality requirements
Accurately read and follow procedures, routings, and other work instructions
Demonstrate initiative to keep processes moving and on schedule
Effectively work in an environment requiring multiple job responsibilities and tasks
Exceed in populating circuit boards with thru hole and surface mount parts
Proficient in soldering and rework as well as jumper wire routing