Data Entry Customer Service

Contact

adellejacks***@gmail.

com

Skills

QuickBooks

Analytics

CRM

Microsoft Power BI

Google Analytics

Oracle Database

Oracle

MS Point

Ms Team

Google Meet

Languages

Aldela Jackson

Remote Business Data Management Customer

Service

Experienced in healthcare +8 years working with doctors. Excellent with communication and people relations customer service. Proficient with Microsoft Analysis Power BI, Oracle, Word, Exel, Outlook, Google, Network Developer online business. Medical Terminology, Forms ICD codes CPT. Knowledgeable in SAP software suite and Squarespace. CRM, EPIC and EMR.

Professional Experience

English

Native - 05

Female United States of America, Illinois, Deerfield (Illinois) Data Entry Customer Service

Thermo Fisher CPS

Nov 2022 - Jun 2023

Coordinates employees using Oracle database platform documentation on Spreadsheet. Ms Team Meeting Ensure data confidentiality and adhere to privacy policies. Responsible for preparing and compiling the documents for data. Verify data integrity and make necessary corrections.

Customer Service Registration

LabCorp

Jan 2022 - Present Part-Time

Scheduling and performed all data results and generated health reports for every patient managing the flow and directed each participants screening appoinments through events scheduling. Perform data entry of participants information and medical history in an accurate and timely manner and maintain all patients specimen lab information logs. Page 1 of 3

Occupation Nurse Data Support Student Services

Brown University

Oct 2021 - Dec 2021 Part-Time

Responsible for documenting in Oracle database perform results diagnosis and on spreadsheets. Prioritization prompt action and attention to detail in documentation and data management as multiple investigation will be conducted simultaneously. Contact tracers follow all designated scripts and comply with policies and procedures provided regarding confidentiality and data security for the handling of sensitive information and process health information technology.

Data Entry Customer Support

Kraft Heinz Inc. Glenview IL

Mar 2020 - Aug 2020

Prevention and treatment on regular contact with the ORM and HR department and communicating any problems documentation on data spreadsheets screening programs. Keep accurate inventory reported daily any issues or problems on health and wellness coaching-related and insurance verifications. Educate them and track and trace spreadsheets electronical

Data Entry Specialist Call Center Data Management

Criticalkey IT Healthcare Inc

Feb 2017 - May 2018

Call Center to help with Chronic Care Data Management. engaging personal information using Oracle datbase engage calls with patients with their prescriptions and medications follow up details and documnetation.Talk to patients check and prioritize using Oracle datbase input all data information patients access demographic system software related to their medical conditions checking their inurance verifications and documentation on notes related problems.

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Educational History

Certifications

Quality Assurance Data Entry

Greenpath Health Group Inc

Jan 2016 - Jul 2016 Part-Time

Performed data entry on itake and audits of claims processed initial set-up to assess compliance with company procedures. Planned to do surveys and perform performance improvement used by the joint commission. Review existing patients to identify inefficiecy and potential inaccurate documentation. Prepare and maintain audit filling follow up calls to doctors office and sending faxes. Observed internal control procedures and evaluated effectiveness to ensure compliance and regulations were being followed. Manage projects including departmental and division initiatives.

Prior Authorization Clinical Data Specialist

OMNICARE Northern IL

Jun 2014 - Dec 2015

Initiated prior authorization as directed to the pharmacist utilize and perform Oracle documentation notes demograhic patient diagnosis. follow up with the doctors and prioritized urgent medications. Verify and evaluate safety procedures for medications and lab work.

Associates Diploma Graduate Medical Assistant

Banner Institute

Mar 2006 - Jun 2007

BLS Basic Life Support Instructor

American Heart Association

Jan 2023

CompTIA A+ 1000 - Part 1

Jun 2024

Introduction To Data Analytics Using Microsoft Power BI Aug 2024

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