Kayla Fitzpatrick
Lakewood, CA 90713
*****.*.*****@*******.***
EXPERIENCE
Pavilions, Long Beach — Customer Service Representative Nov 2014 - Jan 2016
Managed the Customer Service Desk, Western Union, Rain Checks and Customer inquiries. Cross trained in most departments. Cashier experience. Stocking. Go backs. Covered where needed. Walmart, Downey — Cap 1/Cap 2
April 2016 - May 2017
Unloaded and sorted incoming shipments for the whole store. Organized pallets to be sent out for AM and PM crews to stock. Organized back stock. Cleaned backroom. Fast paced environment.
Stinker Station Sinclair, Boise — Customer Service Associate Sep 2017- Sep 2018
Assistant Manager Trained Keyholder. Opened the store, adjusted gas prices accordingly, Handled the daily books. Inventory management and purchasing for the store. Maintained a clean and organized environment. Panera Bread, Boise — Associate Trainer
May 2019 - April 2020
Opened and ran the drive through area and barista. Prepped main lines for the day. Fast paced environment full of friendly competition. Trained new employees. Assisted prep when needed.
The Circle LBC, Long Beach — Inventory Supervisor
Jun 2020 - Current
Receive, process, and distribute products for new deliveries that come in at both of our locations. Work hand in hand with the management team and purchaser to ensure the correct products are being ordered. Cross trained in multiple areas throughout the store. Complete organization of product in the vault (backstock) daily as unique brands come in every week. Keeping products stocked and organized in a timely fashion. Maintaining communication between coworkers to ensure work is effectively being completed and breaks are being taken accordingly. Employee Trainer. Accustomed to fast paced environments. Accustomed to daily changes.
SKILLS
● 10 years Customer
Service
● 8+ years custodial
service in retail.
● 3+ years Office
Experience.
● Communication
● Organization
● Hard Working
● Quick Learner
● Office/excel/PP
● Work well in fast
paced environments.
● Adaptable
● Associate Training
AWARDS
Phi Theta Kappa Honors.
LANGUAGES
English.
ASL (Learning). Spanish
(Learning). Italian (Learning).
EDUCATION
Warren High School, Downey — Diploma
Sep 2009 - Jun 2013
General Education
Fullerton College, Fullerton — N/A
Aug 2013 - Jun 2014
General Education. I studied Art and Business.
Long Beach City College, Long Beach —Business, Marketing Aug 2021 - Current
General Education. Working toward my AS-T. Then I will be working toward my BA. Phi Theta Kappa Honors Society.
PROJECTS
Art Portfolio — Mixed Media
I am currently working on building a full Art portfolio. Different mediums and some Mixed Media. I have had the opportunity to work with different people to create pieces for them upon request. Created designs for events at my current job as well as an image for a startup social media app. I have been heavily involved in the arts for most of my life.