Customer Service Accounts Payable
Resume:
Sarah Aikman
WEST LAWN PA **609
***********@*****.***
Skills
● Quickbooks
● Customer Service
● Exceptional communication skills
● Bookkeeping; journal entries, general ledger accounting
● Bank reconciliations
● Accounts Receivable/Accounts Payable
● Sales Support
● Microsoft Word, Excel, Outlook
Experience
JUNE 2023 - FEBRUARY 2024
Scott Fick Plumbing Heating & Cooling Inc - Birdsboro - Customer Service/Finance Manager
● Taking incoming calls and resolving customer issues and scheduling service requests.
● Preparing quotes for new jobs; assisting technicians finding and purchasing materials.
● Maintained all warranty entry and information for covered equipment.
● Performed all bookkeeping responsibilities including accounts receivable and accounts payable, journal entries and account reconciliations. Assisted with payroll.
● Accounting software Quickbooks.
MARCH 2010 - PRESENT
Shurr & Company PC - Reading - Administrative Assistant
● Customer service and customer communications. Answering phones, greeting clients; meeting with clients to deliver final tax returns and obtain required signatures,
● Bookkeeping support, A/R collections. Payroll processing support. Visiting client o ces to assist with bookkeeping,
● Manage large volume of incoming client documents. Organize and create organized document files for sta accountants and CPA to use in tax preparation. Input and/or update client data in accounting software suite.
● Training new hires in general o ce procedures.
APRIL 2021 - JUNE 2023
EdenGrene Inc dba Bower & Branch - Wernersville - Plant Whisperer/Sales
● Customer sales/service for unique online retailer of large trees and landscaping plants.
● Handled large volume buyers and custom orders, leading to additional sales and ongoing relationships.
2
● Answered incoming calls and online customer chats simultaneously. Worked directly with growers and the shipping department.
● Created catalog content for new and existing items.. Education
Kutztown University of Pennsylvania - Bachelor of Arts Degree - Professional Writing Minor Degree - Geography
Minor Degree - Literature
Minor Degree - Psychology
References available upon request
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