Customer Service Behavioral Technician

Lluviana Uhrig

Woonsocket, RI

*************@*****.***

+1-978-***-****

Authorized to work in the US for any employer

Work Experience

Behavioral Technician

Momentum Behavior Care-Warwick, RI

December 2023 to Present

• Collect and record data on patient behavior

• Provide crisis intervention as needed

• Implement skill acquisition and behavior reduction treatments as directed by the supervisor

• Provide a safe and supportive environment for patients and their family duties

• Good written and verbal communication skills

• Strong interpersonal skills to connect with patients Cashier/Customer Service

Stop and Stop-Cranston, RI

October 2017 to Present

• Manage transactions with customers using cash registers 1. Scan goods and ensure pricing is accurate

2. Collect payments whether in cash or credit

3. Issue receipts, refunds, change or tickets

4. Redeem stamps and coupons

5. Cross-sell products and introduce new ones

6. Resolve customer complaints, guide them and provide relevant information 7. Greet customers when entering or leaving the store 8. Maintain clean and tidy checkout areas

9. Track transactions on balance sheets and report any discrepancies 10. Bag, box or gift-wrap packages

11. Handle merchandise returns and exchanges

Teacher

Dr. Daycare Learning Center-Pawtucket, RI

October 2022 to May 2023

• Supervise and monitor the safety of children

• Prepare and organize mealtimes and snacks for children

• Help children keep good hygiene

• Change the diapers of infants and toddlers

• Organize activities or implement a curriculum that allows children to learn about the world and explore their interests

• Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime

• Watch for signs of emotional or developmental problems in children and bring potential problems to the attention of parents or guardians

• Keep records of children’s progress, routines, and interests Childcare workers read and play with babies and toddlers to introduce basic concepts. For example, they teach them how to share and take turns by playing games with other children. Education

Associate's degree in English

June 2023 to Present

Salem High School - Salem, MA

September 2022 to Present

Skills

• Fast learner

• Cash Register

• Customer Service

• Team Player

• Food Service

• Cashiering

• Sales

• Cleaning Experience

• Cash Handling

• Food Preparation

• Commercial Cleaning

• Food Safety

• Merchandising

• Serving Experience

• Retail Sales

• Food Handling

• Leadership

• Pet care

• Animal Care

• Pet Grooming

• Laundry

• Communication skills

• Google Docs

• Van driver

• Fees

• Children

• Childcare

• English

• Fluent

• Teaching

• Toddler care

• Infant care

• Preschool experience

• Classroom management

• Leadership

• Early childhood education

• Classroom experience

• Childcare

• Typing

• First aid

• Daycare

• Experience with children

• Communication skills

• Childhood development

• English

• Training & development

• Customer service

• Front desk

• Supervising experience

• Child protective services

• Caregiving

• Computer skills

• Camp

• Organizational skills

• Higher education teaching

• Marketing

• Budgeting

• Management

• Experience working with students

• Data collection

• Applied behavior analysis

• Time management

• Working with people with disabilities

• Working with people with autism

• Driving

• Cash handling

• Cash register

• Retail sales

• Food handling

• School experience

• Nannying

• Writing skills

• Cultural diversity counseling

• Visual Basic

Certifications and Licenses

First Aid Certification

Driver's License

April 2017 to April 2026

CPR Certification

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