Customer Service Security Officer

Summary

To obtain and secure a full time Protective Security Officer position with a growing company where my customer service skills and quality assurance experience can be maximize.

Experience

Gaint Food, LLC MD, Temple Hills

Front End Clerk/Cashier/Produce 09/2019 - Present

• Responsible for helping customers locate products, checking out customers and handling all monetary transactions, process credit cards, and hand back the correct change to customers. Responsible for keeping the shelves stocked with produce and making sure all products are displayed properly. Assist customers with locating the items they need and when required, cut, slice, and package products for the customer.

Capital City Protective Services II MD, Lanham

Sergeant / Armed Special Police Officer 08/2016 - 06/2020 Dispatch, Interprets, defends, and applies department policies in unusual or difficult circumstances. Instructs, trains, and directs subordinates in police work, law enforcement problems, and department Policies, procedures, and directives. Responds to complaints and inquiries from the general public and resolves problems in professional Manner. Assures that all arrests are legal. Maintains accurate records of personnel productivity and time. Prepares a variety of reports and documents. Inspects officers, vehicles, and equipment.

Hana Industries, Inc. HI, Honolulu

PSO- Protective Services Officer (9mm) 12/2018 - 04/2019 Perform Access Control Duties to ensure only authorized personnel and vehicles are allowed access to the facility. Perform Screening Duties to ensure only authorized commercial vehicles and cargo are allowed access to the facility. May execute emergency closure procedures (ECP) during emergencies to ensure all ingress and egress of personnel, property, equipment, vessels or vehicles are denied

.May provide roving guard services and Perimeter and Interior patrol that monitor facilities to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner .May provide escort and courier services to ensure safe and timely delivery of personnel and property .Assisting in plans and procedures to be followed in the event of any major catastrophe, such as hurricanes, earthquakes, floods, conflagration, and hostile acts to ensure adequate security measures are maintained within the command.

Skills

Customer service, Leadership, Microsoft word, Communication skills, Time management, English Kiviette Smith

6405 Hil-Mar Drive apt 102, District Heights, Maryland 202-***-**** ********.*****@*****.***