Robert (Rick) Austen cell phone: 703-***-****
**** ********* ******, *********** ** **************@*****.***
Professional Profile
●Exceptional Public Interactive Ability
●Proven Revenue Generation Success
●Cultivated Professional Demeanor
●Dependable, Punctual, Respectful
Professional Accomplishments
I passed the FINRA SIE Essentials Exam in August 2021
In 2019 I generated $12M off-us revenue for Bank of America Corporation.
In 2018 I generated $4M off-us revenue for Bank of America Corporation.
Product Specialist IV – Jack Henry & Associates (April 2021 - Presently Employed)
Remote-Work Permanent
Public-Facing position to provide support and services to Credit Unions
Regulatory, Compliance and Privacy Protections
Universal Banker – Valley Bank, Dr. Phillips (Nov 2021 – June 2022)
On-Site Financial Center Sales & Operations
Revenue Pursuit and Specialist Utilization
Reported to Regional Executive
Relationship Manager – Bank of America Corporation (Sep 2019 – Mar 2020)
●Lead Team ambassador for BAC Transactional Banking Center
●Cultivate Meaningful Financial Relationships with Clients
●Recommend Bank of America financial products based on Life Priorities
●Activate and/or Refer Specialists as necessary
●Maintain superior Company Image on and off-site(s)
●Connect as part of a dynamic Sales and Operations Team
Relationship Manager – Bank of America Corporation (Apr 2017 – Sep 2019)
●Lead Team ambassador for BAC Community Banking Center
●Cultivate Meaningful Financial Relationships with Clients
●Recommend Bank of America financial products based on Life Priorities
●Activate and/or Refer Specialists as necessary
●Maintain superior Company Image on and off-site(s)
●Connect as part of a dynamic Sales and Operations Team
Education
High School Diploma
NVCC Loudoun
Langley HS, Mclean VA
Business, Organizational Management, Accounting 1 & 2
References both professional and personal available upon request.