Human Resource Project Coordinator

PROFILE:

A detail-oriented Project Coordinator with hands-on experience delivering high quality care and case management services to diverse patient groups.

Knowledgeable and forward-thinking Manager instrumental in collaborating with cross functional teams to meet the needs of patients.

Sensitive and expressive multicultural communicator who sustains a strong commitment to patient-centred approaches and adept at developing and implementing care and treatment plans for patients and families.

KEY SKILLS AND COMPETENCIES:

Document management

Teamwork

Relationship building

Decision making

Taking initiative

Trustworthiness

Interpersonal communication

Respect

Dependable

Flexible and Adaptable

Strong work ethic

Organizational skills

Emotional intelligence

Effective time management skills

Problem solving

Project management skills

Proficient with Microsoft Office

EDUCATION:

Monash University, South Africa

Sep 2016 – Nov 2017, Postgraduate Diploma (Corporate Governance)

Credentials evaluated by Educational Credential Evaluators to US Equivalence of bachelor’s degree in business management with specialization in Corporate Governance

Catholic University, Cameroon

Dec 2012 – Dec 2014, Master of Business Administration (Human Resource Management)

Credentials evaluated by Educational Credentials Evaluators to US Equivalence of master’s degree in human resource management

University of Dschang, Cameroon

Oct 2009 – Oct 2012 BSc Psychology

Credentials evaluated by Educational Credentials Evaluators to US Equivalence of bachelor’s degree in psychology and business management

PROFESSIONAL EXPERIENCE:

October 2024 – Present: Program Manager for the Arc of Montgomery County Rockville, Maryland.

Coordinating activities between multiple projects and manages most of them.

Manage programs throughout its cycle which include planning, monitoring and managing budget.

Managing risks and taking corrective actions and managing communication with stakeholders

Maintaining organizational standard for quality, satisfaction and performance.

Devising new programs and managing the program documents

Ensure that programs set initiated support the company’s goals.

Communicate effectively and has a great sense of performance management and change.

September 2023 Administrator and Program Coordinator Minders Connect Lanham, Maryland.

Manage a load for 60+ patients and their families to ensure proper delivery of services and to assist clients with meeting their psychosocial needs.

Direct a cross-functional team of 50+ healthcare professionals, including MDs, RNs, LPNs, social workers and patient service associates.

Administer patient care for 15+ patients, completing physical and psychological assessments and adjusting care plans.

Conduct case management and utilization review of 37+ patients to determine medical necessity and level of care.

Create, review, and revise robust care plans for 30+ patients, focusing on patient needs, disease management, and treatment alternatives.

Manage all aspects of patient assessment, care planning and implementation, and evaluation to provide them with appropriate care.

Prepare and enter documentation into care management applications to ensure compliance with documentation requirements, maintaining an audit score of 95%.

Establish cooperative agreements with other agencies to plan and develop new rehabilitative programs and projects.

Encourage patients to empower themselves and achieve optimal level of independence.

Develops and insures implementation of organizational policies and procedures.

Ensures program specific procedures are developed and implemented.

Conducts regular program monitoring to ensure quality of care –including random. inspections of operations, facilities and documentation.

January 2023 – August 2023: Direct Support Professional (DSD); Providence Healthcare Virginia

Administered bedside or personal care such as ambulation or personal hygiene assistance.

Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager.

Transport clients to locations outside the home, such as physician offices or on outings using a motor vehicle.

Maintained records of patient care, condition progress, or problems to report and discuss observations with case supervisor or case manager.

Helped residents programming goals and increase their independence.

Maintained a clean, healthy and safe environment.

Scheduled and accompanied clients to medical appointments.

Entertained, converse with or read to patients to keep them mentally healthy and alert.

Cooked appetizing and satisfying meals and snacks.

August 2018 – April 2022: Human Resource Supervisor; Ministry of Basic Education (MINEDUB)

Used state guidelines to scrutinize employment files and shortlisted candidates for possible recruitment.

Supervised a team of 700 teachers and integration files of shortlisted candidates for absorption into the public service.

September 1999 - July 2018: Teacher, Government Bilingual Primary School, Bamenda, Cameroon

Prepared lesson notes and taught pupils’ subjects including human rights, food processes, hygiene, and home management.

Worked with other staff members to plan and implement activities that fostered the school's mission by accepting early childhood pedagogy practices.

Prepared, administered, and supervised exams.

References available on request.

Contact this candidate