Administrative Assistant High School
Resume:
Victoria Louthan
Lakeland, TN *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Business Assistant
Airline Road Dental Care-Arlington, TN
July 2024 to October 2024
Checked patients in and out
answered phones
clerical duties
verified insurance information
took patients to rooms
explained treatment plans and cost to patients
Administrative Assistant
Pinnacle Pools and Spas of Memphis North-Arlington, TN
April 2023 to September 2023
This was a remote position. I took care of new leads and assigned the new leads to a sales person as
well as scheduled the estimate appointments.
PSR - Patient Service Representative-Remote
Heartland Dental-Effingham, IL
September 2020 to May 2021
This was a remote position. I answered in-bound calls for over 1200 different dental offices in 38 states.
I would schedule/reschedule dental appointments and I would create new patient accounts. I also called
the on-call Dr as needed.
Call Center/Phone Operator/Accounting Specialist
Consolidated Communications-Mattoon, IL
July 1998 to October 2009
I held many positions in this company. I was a Telephone Operator, Message Center Operator, Directory
Assistance Operator and then moved to the corporate office to work as an Accounting Specialist in the
collections department.
Education
High school diploma
Neoga High School - Neoga, IL
August 1996 to December 1996
High school diploma
Cumberland High School - Toledo, IL
August 1993 to May 1996
Skills
• Administrative Experience
• Microsoft Outlook
• Front Desk
• Microsoft Word
• Medical receptionist
• Medical Scheduling
• Dentrix
• Clerical Experience
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