Shandai Bethea
**** ****** ****** ** ***********, MN 55411 612-***-**** *********@*****.***
CORE STRENGTHS
• Motivated professional
• Effective communicator
• Meticulous attention to detail
• Team player with exceptional administrative and organizational skills
• Effective communicator with individuals at all levels & backgrounds, both verbal and written PROFESSIONAL EXPERIENCE
Evoqua Water Technologies – Office Specialist II (Temporary) 2023 - Present
• Update branding and marketing documents.
• Maintain and manage data to ensure accuracy.
Broadway Equipment Company – Data Entry Clerk 2022 - 2023
• Entered vehicle warranties into various systems.
• Answered customer inquiries via email and phone.
• Updated and maintained customer and dealership database. Community Action Project – Data Entry Clerk (Temporary) 2021 - 2022
• Gathered data and processed applications for Emergency Assistance.
• Communicated application requirements to participants.
• Provided status updates to case management team and participants. NuAire – Small Parts Order Entry Clerk 2019 - 2020
• Processed customer orders via email and phone.
• Assisted customers with identifying parts needed for orders.
• Provided receptionist front desk coverage when needed.
• Trouble shoot shipment issues.
Hennepin County Juvenile Court – Sr. Court Clerk 1996 - 2019
• Responded to in-person & phone requests from the public, attorneys, and other involved parties.
• Drafted professional court correspondence to facilitate compliance with policies & procedures.
• Responded to inquiries from the public regarding court appearances, trial dates, judicial procedures, and fines.
• Prepared and issued court orders for probation, sentencing and other actions.
• Documented all exhibits admitted during court hearings.
• Maintained docket calendar and database for specified courtroom and judge.
• Prepared, reviewed, and submitted various weekly reports for department records.
• Processed payments for fines and fees.
• Served as main point of contact for court users. Shandai Bethea
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1820 Golden Valley Rd Minneapolis, MN 55411 612-***-**** *********@*****.*** EDUCATION
Minnesota School of Business - Associate Degree
Court Stenography
SOFTWARE PROFICENCY & SKILLS
• Outlook
• Teams
• Microsoft Office
• Transcription & Dictation
• Record Management
• Database Management