Customer Service Material Handler
Resume:
JAMHL
L. SMITH
CUSTOMER SERVICE W WAREHOUSE
EXPERIENCE
PHONE
******@*******.***
ADDRESS
Baltimore, MD 21220
USA
WORK EXPERIENCE
Amazon BW-15 Fulfillment Building 10/2022 - 06/2023 Baltimore, MD
Sorting Associate
• Receive and put away inventory.
• Prepare customer orders and pack them up.
• Load boxes into trucks for shipment.
• View prompts on screens and follow the direction for some tasks.
• Troubleshoot problems that may arise during the shipment process.
• Ensure product meets quality requirements and customer satisfaction.
• Operate powered industrial trucks such as a forklift or pallet driver, and work at heights up to 40 feet.
• Ensure a safe work environment and effective teamwork to complete tasks on daily basis.
• Maintain a clean and organized work space.
Tessco Technologies INC Distribution Center 10/2012 - 09/2021 Baltimore, MD
Material Handler
• Comply with all established safety regulations and guidelines.
• Assisting in loading and unloading materials and inventory.
• Responsible for storing and issuing equipment, materials, and other related items on a day to day basis.
• Responsible for transport of materials with usage of fork lifts, pallet jacks, and hand trucks.
• Recording inventory by identifying and cataloging location of inventory.
• Maintaining accurate inventory documentation and finding any missing products.
• Wrapping, securing, and staging goods for shipment.
• Keep work area clean and tidy for maximum productivity. Charming Shoppes INC 10/2006 - 02/2009
White Marsh, MD
Warehouse Associate
• Received merchandise from receiving docks and recorded inventory into WCS system.
• Load and unload deliveries while organizing stock in warehouse.
• Maintain a clean and safe working environment for maximum productivity.
• Operate heavy warehouse machinery such as pallet jacks and fork lifts in a safe and effective manner.
• Prepare customer orders by processing specific requests.
• Packing boxes, material handling, scanning barcodes, packing and shipping.
• Ensure quality of packages for superb customer satisfaction.
• Effective documentation of all packages and goods ensuring that movement of goods are counted for.
EDUCATION
High School Diploma 09/1997 - 05/2000
Kenwood High School
OBJECTIVE
Seeking a customer service
position within a well
established company where I
can showcase my skills and
focal points to the success of
the company in exchange for
career growth, longevity, and
personal development. I offer
exceptional customer service
skills, hospitality, on-time
performance, ability to adapt
quickly to fast paced
environments, strong
situational awareness, and daily
documentation skills. My
objective is to reach a positive
customer satisfaction while
cultivating driven results that
help the company maintain
excellent rapport.
REFERENCES
Wittaya Knowles
Southwest Airlines Flight
Attendant
***********@***.***
Wilson E. Poncho
Southwest Airlines Flight
Attendant
*********@*****.***
Francheska Infante
Southwest Airlines Flight
Attendant
*****************@*****.***
Dennis Penn
Central Centre Computer
Technician
**********@***.***
SKILLS
Safety Customer Service
Hospitality On-time Performance
Communication Skills Active listening and understanding Strong documentation skills
Operation of heavy machinery such as Fork lifts
and Pallet Jacks
AWARDS & HONORS
Internship Program at Franklin Square Hospital 05/2000 Employee of the month Burger King 07/2002
Arrange Company event for best costume and Halloween party at Charm OMG Shoppes INC
10/2006
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