Customer Service Los Angeles

My employment history .

Los Angeles county Metro transit authority/ RMI international

Start 11/2023 end 08/2024

Title : customer service

Transit Ambassador

Duties : customer service, Medical response to sick customers, CPR BLS

AED and administering Narcan to customers in overdose crisis, taking

Reports on customer experience on Metro, criminal and medical incidents

Including reporting metro station

Condition and maintenance. Foot patrolling metro rail platforms with

A partner according to assignments.

Reporting all customer contacts to

Supervisors by use of smartphone and

Tablets .

Vocational training in apartment maintenance.

Apartment association of greater los Angeles .

4 months, plus 400 hours paid of

Internship training .

Certification in plumbing, drywall

Electrical, HVAC, painting, welding

Ready make .

Graduated with certification .

From 08/23 to Nov/2023

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