JESSON OCAMPO
Contact number: 786-***-****
Email: ************@*****.***
D.O.B. 03/21/81
Nationality: Colombia
Driver’s License: USA/International
Excellent Health, non-smoker, - non-drink alcohol
• Be part of a group of companies that can continue to grow personal and professionally and give the best of my skills in the area of care and label where he acquired the majority of my knowledge and experience in cruise lines and would be delighted applying to this work, and to acquire more knowledge and experience.
RELATED SKILLS
Languages spoken: Speak, read and write fluent English, Spanish and Italian, Portuguese, French and German knowledge.
15 years in the service/hospitality industry, Management and bartending
• Experienced with management and Inventory in general
• Training or Experience with Bartending
• Extensive Knowledge of Drink Mixing and Garnishing
• Collecting money for drinks served and providing change as needed Requirements
• Computer literacy – Word, Excel.
• Conflict Resolution
• Yachting Experience
PROFESSIONAL EXPERIENCE
CASA MATILDA’S STEAK HOUSE
HOUSE MANAGER
JUN 2022 to OCT 2024
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees' hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of- house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining Page 2 of 3
ALEXANDER HOTEL
JAN 2021 to MAY 2022
HEAD BAR TENDER
• Inventory Control
• Client Services
• Training and hiring staff
• Profit and Loss
• Menu Development
OLD’S HABANA
HEAD BAR TENDER
• Inventory Control
• Client Services
• Training and hiring staff
• Profit and Loss
• Menu Development
MATILDA’S KITCHEN
MANAGER
• Inventory Control
• Client Services
• Training and hiring staff
• Profit and Loss
• Menu Development
• Customers Service
• Human Resource
• Payroll
GIARDINO
NOV 2016 to MAR 2020
BAR MANAGER
• Inventory Control
• Client Services
• Training and hiring staff
• Profit and Loss
Page 3 of 3
OTHER WORK EXPERIENCE
ROYAL CARIBEAN
MAY 2005-SEP 2016
BEVERAGE MANAGER
• Inventory Control
• Etiquette and protocol
• Organization of waiters
• Control Bar sanitation and organization
• Preparation of cocktails
• Excellent client service
• Control opening and closing according to company standards.
• Establish controls health and safety of space
• Management control room and manager of customer orders
• Training and hiring staff
EDUCATION
College/University, additional courses,