Assistant Manager Customer Service
Resume:
Joshua Poynter
El Paso, TX *****
***************@*****.***
Willing to relocate: Anywhere
Work Experience
Assistant Manager
Circle K-El Paso, TX
July 2019 to August 2021
· Assistant manager and responsible for the shift and assigned employees
· Resolve and understood customers concerns and came up with effective solutions
· Place timely stock orders and ensured accurate inventory for the business needs Shift Lead
Taco Cabana-El Paso, TX
December 2017 to July 2019
· I was assigned as a shift leader and would take care of the shift needs
· I was responsible for making the business customer ready and handle the needs of other employees assigned to my shift
· I was also in charge of customer complaints and ensured satisfactory results daily and maintaining sales objectives
Customer Service Agent - Call Center
Mercedes Benz Financial Services
Current Job Responsible for customer issues to quickly resolve concerns and come up with solutions Joshua Poynter/Resume cont.
Education
Certificate of completion in Advanced Welding Technology Western Technical College - El Paso, TX
August 2022
High School Diploma
Andres High School - El Paso, TX
June 2019
Skills
• Attention to Detail
• Steady Hands
• Good Hand-Eye Coordination
• Physical Strength and Endurance
• Ability to Always Learn quickly
• Good Communication
• Clean/grind raw materials
• Plasma Cutting/ Arc gouging
• Diagnose issues with welding machines
• TIG
• MIG
• SMAW welding
• Fabrication
• Welding
• Sales
• Customer service
• Windows
• Power tools
• Hand tools
Certifications and Licenses
TABC Certified
Food Handler Certification
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