Data Engineer Analysis

Dolly Juliet Rakiro

https://www.linkedin.com/in/drakiro

*******@*****.*** Cell: 919-***-****

SUMMARY

Organized, detail-oriented, and efficient Data Engineer and Analyst with over 4 years of relative technology experience and data processing skills in data validation, analysis, and support. Specializing in product processes, data quality, and security, I possess a strong understanding of business objectives and operations. Proficient in utilizing analytics tools for effective analysis, troubleshooting, and problem-solving, I optimize quality while multitasking, reducing cost drivers, and leveraging profits by providing quality reports.

EDUCATION

North Carolina Central University Durham, NC

Master of Science in Applied Mathematics

Related Course: Statistics Data Analysis, Operation Research, Numerical Analysis, Scheduling Algorithm

Cumulative GPA: 3.8/4.0

Tennessee State University Nashville, TN

Master of Science in Computer Information Systems Engineering

Cumulative GPA: 3.5/4.0

Tennessee State University Nashville, TN

Bachelor of Science in Electrical Engineering

Cumulative GPA: 3.7/4.0

Certificate in Engineer Intern Exams State of Tennessee

State Board of Architectural and Engineering Examiners

TECHNICAL SKILLS

Software:

Visual Basic, UNIX, Windows Management Interface (WMI)

C++, C, Perl, KShell, Assembly, MatLab, SciLab, Excel, SQL, HTML, SAS, Python, R

Tools:

Data Visualization: Excel, Tableau 2024.1, Power BI, Alteryx

Operating Systems: Microsoft Windows/Office, Linux and UNIX

Data Management Impact Harmon, FAD SpotFire, Veeva Vault, LandScape

Survey: Verint, Qualtrics, Veeva Vault

Change Management System (CMS), Test management system (TMS), Global Request Trucker (GRT), Software Operations Risk Assessment (SORA), Network Audit

EXPERIENCE

PAREXEL INTERNATIONAL, Clinical Global Operation, Durham NC

Site Intelligence Analyst (Remote) Oct 2018 – May 2024

Survey Programming and Quality Control: Programmed and maintained various surveys using the Verint/Qualtrics survey tool, including project and site screening surveys. Implemented rigorous quality control measures for data imports, survey launches, and record updates to ensure accuracy.

Technology Integration for Data Analysis: Embraced new technologies such as LandScape, Veeva Vault, and FAD Spotfire to efficiently analyze data and process quality sites. Leveraged Spotfire and Excel to filter study/therapeutic focus sites and conduct in-depth data analysis, contributing to the development and coordination of investigator outreach plans aimed at enhancing the global pool of qualified investigators.

Adherence to Standards and Training: Strictly adhered to SOPs while continuously honing my skills. Provided comprehensive training on tools and processes to internal stakeholders, ensuring a well-informed team.

Project Management Across Time Zones: Effectively managed multiple study projects, surveys, site data updates, and qualifications across diverse time zones. Consistently demonstrated value as a supportive team player and resource, adeptly handling urgent projects and client requests.

DURHAM PUBLIC SCHOOL, New Tech High School, Durham NC

Mathematics & Computer Instructor Aug 2017 - May 2018

Advanced Mathematics Instruction: Instructed advanced mathematics, including Calculus, Statistics (scatterplots, two-way tables, normal distributions, and binomial probability), and Logic design to tenth and eleventh-grade Honors students. Developed lesson plans that incorporated diverse instructional methodologies and technology to enhance student engagement and comprehension.

Collaborative Learning Initiatives: Collaborated with peers to integrate innovative mathematical learning activities, optimizing resource allocation and developing a student enrichment tutoring program that provided mentorship to support educational progression.

Computer Lab Coordination and Instruction: Coordinated the computer lab tutoring schedule while delivering instruction in computer programming and pre-calculus, augmenting academic support for students. Utilized Excel to analyze student performance data, offering insightful recommendations to administration for continuous improvement.

NORTH CAROLINA CENTRAL UNIVERSITY, Dept. of Physics & Mathematics, Durham NC

Graduate Assistant (Tutor/Mentor) Jan 2014 - Dec 2016

Tutorial Coordination and Mentorship: Coordinated and implemented tutorial scheduling, supervised sessions, and provided one-on-one tutoring in STEM, Statistics, and programming (SAS and MATLAB). Engaged students in in-depth discussions, reviewed challenging topics, and assigned extra practice exercises to enhance understanding.

Math Lab Investigation: Conducted comprehensive investigations into forecasts, demand, and funding for the Math lab, focusing on strategic improvements.

Lab Usage Enhancement: Increased lab usage by 30% by utilizing SAS and Excel for data collection and analysis. Streamlined processes while emphasizing training and identifying areas for future improvement in Math lab support.

Research and Development: Conducted independent research studies and successfully developed a 2-Phase Scheduling load balancing algorithm aimed at optimizing energy usage for mobile devices.

CISCO, Advanced Services, Morrisville NC

Network Consultant Engineer Jan 2014 - Dec 2015

Relationship Development: Successfully networked and built strong relationships with customers and vendors, executing network audits to optimize resources, maximize availability, and enhance security.

Data Analysis and Reporting: Assisted in developing departmental standards and procedures by collecting and analyzing data using SAS-Base, generating comprehensive weekly, monthly, and quarterly network performance reports.

Vulnerability Mitigation: Analyzed network traffic data to identify and mitigate client network vulnerabilities, providing optimal configuration solutions. Responsibilities included investigating customer network forecasts and demands, with a focus on network products.

Evidence-Based Troubleshooting: Utilized Evidence-Based Troubleshooting (EBT) techniques to resolve open tickets, ensuring customer satisfaction. Provided training on troubleshooting techniques and root cause analysis to enhance overall support effectiveness.

FIVE OAKS SCHOOL, Durham NC

Community Service Jan 2010 - Dec 2013

PTA Chair:

Community Building: Organized social events and family-oriented activities to create opportunities for parents, teachers, and students to connect, fostering a supportive and inclusive school environment.

Collaborative Projects: Engaged in collaborative projects that encouraged teamwork and collective problem-solving, strengthening unity among all stakeholders.

Fundraising Coordination: Coordinated school fundraisers to generate essential funds for supplies and field trips, enhancing students’ educational experiences while rallying the community around shared goals and needs.

Volunteer Teacher Assistance:

Classroom Support: Assisted teachers by organizing materials and providing tutoring, ensuring that students received the necessary attention and resources. This support played a crucial role in enhancing the classroom environment and promoting student success.

Mentorship: Offered personalized one-on-one tutoring and mentorship, significantly contributing to students’ academic growth and boosting their confidence in their abilities.

IBM / LENOVO GROUP, Personal Computer Division BIOS Group, RTP NC

Firmware Engineer Jan 2004 - Dec 2008

Firmware Compatibility Assurance: Ensured vendor firmware compatibility with BIOS tools to maintain system security and meet customer specifications. Enhanced security measures by implementing a longer Setup password based on customer feedback.

Active Management Technology Tool Development: Developed a user-friendly Active Management Technology (AMT) tool, ensuring customers’ AMT systems remained up to date. Created an intuitive GUI Setup for desktop users to easily manage resource configuration.

Secure Firmware Delivery: Delivered secure firmware for PCs and laptops, ensuring compatibility with the latest operating systems. Managed the scheduling of BIOS image product builds within Change Management Version Control (CMVC) for efficient updates.

Contact this candidate