Human Resources Resource

Roxanna Boucaud-Gajadhar

***********@*******.*** 786-***-**** Coral Springs, FL

SUMMARY

Seasoned HR professional with over 20 years of comprehensive experience, seeking a Senior Human Resources Generalist role. Expertise in onboarding, FMLA/ADA, benefits, and performance management across diverse sectors. Skilled in HRIS platforms including ADP, Bamboo HR, and proficient in Microsoft Office suite. WORK EXPERIENCE

Butterfly Effects LLC Deerfield Beach, FL

Senior Human Resource Generalist Mar 2022 - Oct 2024

• Conducted comprehensive onboarding and orientation sessions for new hires across various levels, ensuring smooth integration into company culture and processes.

• Administered employee benefits, leave programs, and successfully managed FMLA/ADA requests, contributing to legal compliance and workforce stability.

• Coordinated performance evaluation processes and managed worker's compensation cases, including investigation and reporting, to uphold company standards and support employee welfare.

• Maintained and updated HRIS platforms including ADP and Bamboo HR, and oversaw the administration of Microsoft Office 365, enhancing organizational efficiency and data integrity. City of North Lauderdale North Lauderdale, Florida Human Resources Generalist Nov 2021 - Mar 2022

• Processed I-9 verifications and ensured compliance with e-Verify requirements.

• Managed FMLA/ADA requests and oversaw recruiting, background screening, and employment verifications.

• Administered employee benefits and maintained HRIS databases, contributing to efficient HR operations. Global Response LLC Remote

Human Resource Generalist Jan 2017 - Nov 2021

• Managed end-to-end onboarding and offboarding procedures, ensuring compliance with I-9 verification through eVerify and processing FMLA/ADA requests.

• Handled unemployment claims, including employer representation during hearings, contributing to a fair and legally compliant resolution of disputes.

• Conducted thorough background screenings using Accutrace and Goodhire and oversaw employee relations and benefits administration tasks to maintain a supportive work environment.

• Administered multiple HRIS platforms such as ADP, Paycom, UKG, and Kronos, and utilized recruitment tools including Breezy, Indeed, and CareerBuilder to streamline HR operations and candidate assessments. North West Regional Health Authority – St. Ann’s Hospital Port of Spain, Trinidad and Tobago

Human Resource Officer Oct 2000 - Dec 2016

• Advised staff on HR policies and streamlined recruitment and selection processes, ensuring adherence to organizational standards.

• Led training sessions on performance appraisal systems, enhancing employee competency and supporting career development.

• Conducted comprehensive leave administration and managed performance management systems to maintain workforce efficiency.

• Played a pivotal role in human resource planning and provided essential support in resolving industrial relations issues.

EDUCATION

Miami Dade County Public Schools

Paraprofessional Certificate

2018

Miami Dade County Public Schools

High School Diploma Evaluation Certificate

2018

TWZ Enterprises

Training Course – Mediation Concepts

2015

Harris University

Master of Arts in Human Resource Management

2013

UWI School of Business and Applied Studies (ROYTEC) Certificate in A Guide to Good Industrial Relations Practice 2011

UWI School of Business and Applied Studies (ROYTEC) Associates Degree in Management for Administrative Professionals & Human Resource Management

2011

CERTIFICATIONS

Process Mapping, NWRHA 2012

Conflict Resolution & Mediation, TTHTC 2012

A Guide to Good Industrial Relations Practice, NWRHA 2012 Guidelines for the Disciplinary Process, NWRHA 2011 Telephone Operator/Receptionist, L&L School of Technical Training 1993

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