Information Technology Systems Engineer

Jonathan Williams

Woodbridge, Virginia, United States

*****.********@*****.*** 252-***-****

linkedin.com/in/alphajon

Summary

Talented Systems Engineer with impeccable skills, engineering solutions to tasks regardless of complexity focusing on remediation, prevention, and pro-activeness. A worker in demand that has a proven track record of his versatile abilities.

Continually engaging myself in rewarding, challenging and thought-provoking opportunities to further construct, diversify and advance my career forward in the Information Technology field pursuing continuous development and challenges in the fields of system engineering and administration and cyber security. Specialties: Top Secret/SCI Clearance

Certified Ethical Hacker

Certified Network Defense Architect

Microsoft Certified IT Professional (MCITP): Server Administrator Microsoft Certified Technology Specialist (MCTS)

Security+

SCCM

Vulnerability Mitigation

ASP/ASP.net, Powershell, VBScript

OS Deployment/Migrations

SQL Administration

Forescout NAC

Experience

Owner

Alphatech, LLC

May 2015 - Present (8 years 2 months)

Self employed business providing IT support, consultant services and programming to clients and customers. Projects include custom visual studio for online and desktop usage, SCCM integrations and migrations for government clients, custom automated programs for use in personal and business environments

SCCM / IAVA / MDT Engineer

General Dynamics Information Technology

Sep 2014 - Present (8 years 10 months)

• SCCM Engineer for supporting GDIT employees

• Responsible for all SCCM related tasks: vulnerability, patching and mitigation, operating system deployment, resource tuning and monitoring.

• Provider Tier 3 & 4 Systems Engineering support across Active Directory, Windows Servers, SQL, Sharepoint, File Systems and other servers

Windows Deployment Engineer

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Department of the Navy

Jul 2016 - Sep 2016 (3 months)

• Responsible as Subject Matter Expert for upgrading the United States Navy Bases from their current operating system to Windows 10

• Responsible for creating project plans, automating necessary processes in SCCM, MDT, Powershell and other applications to conduct the work needed

• Provided GPO implementation to deploy needed security settings as well as vulnerability mitigation to stay in IAVA compliance

SCCM and Desktop Engineer

MedImmune

Nov 2014 - May 2015 (7 months)

Worked as Technical Engineer responsible for developing, innovating new solutions into System Center Configuration Manager within a hybrid 2007 and 2013 SCCM international environment. Developed scripts to assist with the automation of client configuration information retrieval. Regularly worked and troubleshoot within SQL to troubleshoot security, permission and table anomalies, design flaws and information integrity. Created and deployed software and application updates across the network to client machines. Assisted team members with MSI creation. Created, corrected and deployed GPO’s across a multi-site Active Directory Domain Environment across multiple Windows operating systems. Created various reports within the environment for item gathering as needed for management. Senior Systems Engineer

United States Department of Defense

Mar 2005 - Nov 2013 (8 years 9 months)

Technical expert responsible for maintaining server support systems for the NEC location to include design, integration, maintenance, setup, and troubleshooting. Servers maintained include file, Exchange, web (IIS), System Center Configuration Manager (SCCM), MOSS 2007 (SharePoint), Microsoft Deployment Server/Business Deployment Desktop (BDD) 2007, Windows Software Update Server (WSUS) DHCP, WINS, virtual, and print servers in a Windows environment within an Active directory across an Army Unclassified and Classified Domain. Performs Regular IAVM and STIG mitigation and validation from Retina network scans. Engineers solutions via ForeScout Netowrk Access Control (CounterAct). Provides software distribution, installation and deployment across the networks to support users, planning and coordination of the installation, testing, operation, troubleshooting, and maintenance of IT hardware and software system primarily at a Tier 3 level; manages systems resources including performance, capacity, availability, serviceability, vulnerability testing and mitigation and recoverability. Provides technical direction and plan of actions to senior management for implementation. Serves as lead on group policy implementation, base-wide Army desktop deployment and image development on XP/Vista/7 on unclassified and classified environments. Servers as the lead on the development of a standardized workstation image used across the entire installation on unclassified and classified networks. Provided direction and instruction to the information technology leaders on the deployment of operating systems at multiple Army installations.

Server Engineer

First Tennessee Bank (Corestaff, Inc)

Nov 2004 - Feb 2005 (4 months)

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Responsible for providing on-site technical computer support to business clients. This includes troubleshooting computers equipment, such as PDAs, printers, monitors, modems, setting up email accounts, creating passwords, software application support, connecting office computers to main frame servers, installing and formatting hard drives, perform emergency virus rescue operations, install software applications to accommodate networking operations, and problem identification.

Consumer Technical Support Senior Technician

Dell Technologies

Jun 2004 - Oct 2004 (5 months)

Responsible for providing first-level technical phone support for customers on operational or maintenance of Dell

personal computers and/or peripherals using documented procedures and available tools. Assisted customers,

determined problems, and provided resolutions on technical and service problems. Responsible for customer satisfaction

by effective handling of customer problems and ensured proper escalation procedures are followed. Used troubleshooting techniques to identify products that were defective and followed guidelines in issuing service calls. Performed assigned functions according to standardized policies and procedures and used analytical ability to resolve technical issues. Worked on routine to semi-routine assignments requiring basic analytical ability to resolve routine to moderately complex technical issues. Education

North Carolina State University

Master, Computer Engineering

2002 - 2003

Elizabeth City State University

B.S., Computer Science, Applied Math

1997 - 2002

Licenses & Certifications

Certified Ethical Hacker - EC-Council

Certified Network Defense Architect - EC-Council

Microsoft Certified IT Professional (MCITP): Enterprise Administrator - Microsoft Microsoft Certified IT Professional (MCITP): Enterprise Support Technician - Microsoft

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Microsoft Certified Technology Specialist (MCTS):Windows Server 2008 Active Directory Configuration - Microsoft

Skills

SCCM • System Deployment • Troubleshooting • Powershell • Microsoft Office • Windows 7 • VBScript • Microsoft Operating Systems • Microsoft Office Sharepoint Server • Programming Honors & Awards

Achievement Medal for Civilian Service - Department of the United States Army Jan 2008

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