Customer Service Sales Associate
Resume:
Kevin Dickson
Many Years Assisting Customers in Various Markets..
Lubbock, TX 79412
***************@*****.***
Working one on one to
provide with a tailored closest it gets to finding you what you are in need of.
• Ive always loved the connection with clients or customers. Bamo this would be what you asked for. Wow, it's your lucky day. It's on sale! I worked for The Limited dcs as a packer, unpacking,box maker, forklift and power jack operater. Started my retail career with gas stations. Handled full serve along with inside sales. Also handled both
• You-Haul and Lottery.
• Selling furniture for Big Lots
• 11 years as a sales associate
• for Staple/ Where I was quite the go- to guy for anything from technology to furniture,Tech repair,Copy Center.
• While helping the team meet or exceed our weekly sales qoata
• Since then I've been working as a customer service associate for AutoZone 1. Also as a cashier for Dollar General. Promoted to Senior Key Holder 8 months ago. I really enjoy helping Customers.
What I've been Craving For Has Been An Advanced versions of all I've done Throughout the years. While working one on one with Clients. I can sell just about anything you either think you want or could use. Or work one on one to provide you with a tailored closest it gets to finding you what you are in need of. Authorized to work in the US for any employer
Work Experience
Delivery Service Driver
4912 39th St-Lubbock, TX
February 2024 to Present
Sales Associate/Key Holder
Dollar General-Saint Petersburg, FL
July 2019 to September 2024
• Greet customers as they entered and exited the store.
• Ring up their purchases quickly n effective.
• Friendly.
• Spoke about digital coupons and how they can save money by signing up.
• Thanked each customer n welcomed them back.
• Key Holder- Voids,price adjustments,returns cancel orders Customer Service Associate
AutoZone-Saint Petersburg, FL
June 2018 to June 2022
• Greet customers as they enter the store.
• Ask them what they are working on.
• Look up their parts needed by year, make, model.
• Explain the benefits of each listing.
• Installed batteries
• Handled returns warranty swaps
• Returns exchanges
• Wow the customer!
Sales Associate/Customer Service
Staples The Office Super Store-Saint Petersburg, FL January 2006 to September 2017
• Providing highest level of customer service, while assisting them with what they came in for.
• Suggesting related items along with making sure that I've completed their solution.
• I've ran cash register, processed customers orders.
• Truck to floor stocking, planograms, seasonal resets.
• Closing duties such as pulling items forward n even.
• House keeping as needed or asked by customer or Manager.
• Discussed company promotions, service plans.
Cashier/Sales Associate
Big Lots-Saint Petersburg, FL
April 2001 to July 2006
• Cashier in Columbus OH 1st 4 years.
• Saint Pete FL Furniture Sales.
• Unloaded store truck also unloaded furniture truck.,
• Furniture sales
• I listed estimated dates of employment with Big Lots. Sales Associate/Cashier
Family Dollar-Columbus, OH
April 2002 to July 2002
• Ran register mostly.
• unloaded weekly truck.
• stock to floor.
• I listed estimated dates of employment with Family Dollar.. Education
High school or equivalent
High school in General Subjects - Gahanna, OH
September 1981 to June 1985
Skills
• Retail Customer Service,Sales (10+ years)
• Furniture Sales
• Planograms
• Merchandising
• Cashiering (5 years)
• Loss Prevention (1 year)
• POS
• Negotiation
• Retail Sales (10+ years)
• Load & Unload
• Refunds Exchanges (1 year)
• Pricing (1 year)
• Warehouse Experience
• Upselling (10+ years)
• Basic Computer Skills (10+ years)
• Time Management
• Organizational Skills
• Basic math (10+ years)
• Communication skills (10+ years)
• Retail sales (10+ years)
• Planograms
• Cash register (10+ years)
• Merchandising
• POS
• Sales (10+ years)
• Customer service (10+ years)
• Cash handling
• Upselling (10+ years)
• Pricing
• Forklift (8 years)
• Load & unload (6 years)
• Negotiation
• Janitorial experience
• Custodial experience (1 year)
• Commercial cleaning
• Inside Sales
Languages
• English - Expert
Certifications and Licenses
Certified Forklift Operator
Present
Safely operate stand ups,sit downs,power Jack's.
Driver's License
Additional Information
I can maneuver safely in tight spaces. I know my machine
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