Data Management Salesforce Administrator

Sefika N. Arslan

*************@*****.***

Trailhead

Reno, NV

Green Card Holder

SUMMARY

Certified Salesforce professional with experience in Apex, Flows, Triggers, LWC Components, SOQL, and Data Loader for data management and automation. I am dedicated to integrity, respect, and continuous growth, embracing opportunities to advance my skills. I bring responsibility and practical problem-solving to every challenge.

SKILLS

Certified Salesforce Admin and Developer with experience in Apex, Flows, Triggers, LWC, SOQL, and Data Loader for data management and automation.

Developed workflow rules, validation rules, multi-step approvals, and created custom reports and dashboards. Configured roles, profiles, and field security to ensure data security, with strong problem-solving and collaboration skills. Familiar with Copado, Git/GitHub, REST API, Workbench, and Postman. EXPERIENCE

Jr. Salesforce Administrator/Developer

Soft Innovas, Dec 2023 - Present

Contributing to the development of an NPSP Donation App to optimize donation processes and enhance data management for nonprofits. Configured roles, profiles, and field-level security, created validation rules, roll-up summaries, and custom layouts. Built automated notifications, mass email workflows, and updates using Flows and Process Builder, and developed reports, dashboards, Apex triggers, and reusable classes. Leveraged SOQL for data queries and integrated third-party data through REST API and LWC. Administrative/Office Assistant

Coral Academy of Science, Aug 2019 - Oct 2023

Managed student records and administrative tasks, ensuring data accuracy and efficiency. Coordinated with staff using Google Workspace to improve communication and reporting. Streamlined inventory and procurement processes with tech-driven solutions in a fast-paced environment. Jr. QA Automation Engineer (Remote)

Silicone Labs, Feb 2019 - July 2019

Conducted automated and manual testing using tools like Selenium, documenting test cases and results for accuracy.

Performed unit testing, with basic knowledge of test environments and data setup. Familiar with Eclipse, IntelliJ, Python, and Jenkins for development and testing tasks. EDUCATION

Mechanical Drafting (AutoCAD)

Dokuz Eylul University

CERTIFICATIONS

Salesforce Administrator & Salesforce Platform Developer I Professional Scrum Master (PSM I) - from Scrum.org Oracle Java SE 8 Programmer Certified

AWS Certified

VOLUNTEER ACTIVITIES

Silver Sage Foundation, 2018 - Present Reno, NV

Organized food drives and charity events to support community outreach, collaborating with volunteers, businesses, and local members. Managed teams, logistics, and schedules to ensure smooth operations. Built partnerships with organizations to secure resources and enhance community engagement.

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