Data Entry Ann Arbor

Melanie Braxton-Jackson

***********@*****.*** 734-***-**** Harper Woods, MI

SUMMARY

Seasoned Motor Coach Operator with 32 years of experience in transportation, including fixed-route and para-transit operations. Skilled in vehicle inspection, customer service, and on-time performance. Seeking Motor Coach Operator role to leverage extensive driving and dispatching expertise. WORK EXPERIENCE

Ann Arbor Authority Area Transportation Ann Arbor, MI Motor Coach Operator Nov 2016 - Present

• Operate city bus on designated routes, ensuring timely pick-up and transport of passengers.

• Conduct pre and post-trip vehicle inspections to maintain safety and operational standards. Ann Arbor Transportation Ann Arbor, MI

Information Technology Specialist Nov 2016 - Present

• Ensure seamless transit operations through efficient route dispatching and para-transit system scheduling.

• Maintain accurate customer records and data entry, ensuring confidentiality and compliance with regulations.

• Manage inventory by ordering necessary equipment and supplies to support transportation services. Pace Southeast Michigan Center for Independence Living Detroit, MI Transport Participant Feb 2012 - Nov 2016

• Transported participants to appointments, ensuring timely and safe arrival to destinations.

• Delivered essential items including medications, incontinence supplies, and meals to clients as needed.

• Performed light data entry tasks, conducted assessments, and managed follow-up activities for service continuity. Dean Transportation Detroit, MI

School Bus Driver Dec 2011 - Jan 2013

• Safely transported students to and from school, ensuring punctuality and adherence to established schedules.

• Maintained accurate daily mileage records and conducted pre/post trip vehicle inspections to uphold safety standards.

Suburban Mobility Transportation Detroit, MI

Fixed Route Coach Operator Jun 2007 - Dec 2011

• Safely transported passengers along fixed routes, ensuring timely pick-up and drop-off services.

• Conducted thorough inspections of the vehicle to uphold safety standards.

• Maintained punctual schedule adherence for all designated stops. Veolia Transportation Detroit, MI

Para Transit Operator / Dispatcher Dec 2004 - Dec 2009

• Coordinated transportation logistics, ensuring ADA compliance and efficiency in driver routing and manifest verification.

• Managed data collection for mileage and fare box revenue, contributing to operational accuracy and accountability. Beaumont Hospital Royal Oak, MI

Unit Secretary Aug 2000 - Nov 2004

• Managed data entry for physician orders, ensuring accurate and timely processing of critical patient information.

• Assisted nursing staff by cross-training as a nurse assistant, effectively balancing clerical duties with direct patient care support.

Ernest Janitorial Detroit, MI

Cleaning Technician Jul 1991 - Jan 2000

• Maintained high standards of cleanliness across various office environments, ensuring sanitary and welcoming spaces for clients and employees.

• Performed comprehensive cleaning tasks including mopping floors, washing walls, and vacuuming to uphold company health codes and aesthetic standards.

• Executed power washing of windows and detailed restroom cleaning to enhance the visual appeal and hygiene of commercial properties.

EDUCATION

Dorsey

Certificate in Patient Care Tech, Patient Care

Wayne, MI

2012

Jared W Finney High School

Diploma, High School Education

Detroit, MI

1990

CERTIFICATIONS

State of Michigan Continuing Education Course July 2012 to September 2015 American Heart Association CPR Certification

Alzheimer's Disease and Dementia Care Seminar August 2010 to Present Patient Rights June 2015 to Present

MORC March 2015 to Present

Class B CDL

Air Brake Endorsement

Driver's License

Passenger Endorsement

School Bus Endorsement

CDL

Chauffeur's Permit

SKILLS

Route Mapping • Data Entry • Calculations • Medical Terminology • Class B • School Bus Driving • Paratransit • Bus Driving • Driving • Delivery Driver Experience • Commercial Driving • Nursing • Shuttle Driving • Customer Service

• Hospital Experience • Computer Skills • Communication Skills • GPS • English

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