Customer Service Financial Services

SUMMARY

Mariama A. Bah is a dynamic professional with 4 years of experience in customer service, agriculture, and community development. Her work with various organisations has allowed her to develop strong leadership, teamwork, and problem-solving skills. Driven by a passion for youth empowerment and sustainable development, Mariama has made meaningful contributions to national initiatives, including volunteering for the Gambia Red Cross and the Gambia Organization for the Visual Impaired. She continues to impact local communities through her work at the Department of Agriculture, focusing on innovative agricultural practices and rural development.

PROFESSIONAL EXPERIENCE

●Islamic Cultural Club: 2018-2019

●Gambia Organization for the visual impaired annual leadership pregame: 21st September, 2018

●Gold award holder Association: 14th January, 2018

●The Gambia Red Cross Link: 13th June, 2019

●Gaha and GYCC Entrepreneurship both training camp: 11th April, 2018

●Press club: 21st April, 2018

●The Silver Award of the Duke of Edinburgh’s international award: 22nd September, 2022

●International Community College Student Union: 18th January, 2021.

EMPLOYEMENT OPPORTUNITIES

Customer service and cashier

Afia Financial Services/sinchu 2019-2022

● Delivered exceptional customer service by efficiently handling financial transactions, maintaining accurate records, and resolving customer issues promptly.

●Promoted financial products, enhancing customer engagement and driving sales.

●Ensured compliance with financial regulations and company policies while balancing cash registers and preparing daily reports.

Gardener

Department of Agriculture/ Bakau cape point 2022-present

●Manage garden maintenance, including planting, pruning, and pest control, to maintain vibrant and healthy landscapes.

●Utilise sustainable gardening practices and collaborate with the team to improve garden productivity and environmental conservation.

●Recognized for developing innovative solutions to maintain plant health and enhance garden aesthetics.

EDUCATION

●2014-2016 Kun kujang Upper Basic School-Gambia Basic Senior School Certificate Examination

●2016-2019 Sheikh Mass Kah senior secondary school – West Africa Senior Secondary School Certificate Examination

●2019-2021 International Community College – Certificate in Business Management.

SKILLS

●Customer Service & Cash Handling

●Project & Community Management

●Agricultural Techniques & Sustainability Practices

●Leadership & Team Collaboration

●Data Collection & Reporting

●Communication & Interpersonal Skills

REFRENCE

●Mr. Ebou Jobe Director International Community College Mobile: 3159432 Email: **********@*******.**.**

●Mr. Nije Principal Mass Kah Senior Secondary School Mobile: 3321105 Email: ************@*****.***

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