LAVEDA BHACHU
Carmichael, CA ***** P: 916-***-**** E: *********@*****.***
Summary
Project Assistant, Administrative and Data Entry Specialist Support with more than 10 years of experience reviewing and editing various documents for management. Proven ability to maintain confidential information stored in a restrictive and secure area. Demonstrated effective Claims, and Customer Service skills. Knowledge, experience and technical skills include MS Office (Excel, Word, Power Point), Outlook, Zoom, and Teams. Soft skills include Communication skills, Quick Learner, Hardworking, etc. I meet all federal and state guidelines for various programs and platforms while working in compliance and utilizing quality control throughout my career.
Highlights of Qualifications and Abilities
●Answered multi phone lines
●Proficiency in Microsoft Office
●Time Management
●Problem Solving Skills
●Accountability
●Computer Literacy
●Detail-Oriented
●Excellent Analytical/Research Skills
●41 WPM (1 Minute Typing Test)
●Strong Customer Service/Relations
Written/Oral Communication
Work Experience
Worked on Confidential, Restricted, Secured assignments and projects 02/2023-08/2023
on-site and remote.
Treatment Authorization Requests Clerk (Research and Financial Clerk)
US Technology, West Sacramento, CA
08/2022 – 02/2023
●Performed work related to medical Treatment Authorization Requests (TARS), and appeals processing.
● Researched and verified claim payment issues.
●Experience working with insurance and medical terminology.
●Compiled and maintained accurate daily and monthly production statistics; escalated issues for which there was not a documented procedure or precedent.
●Completed scanning, batching, indexing, research and navigated through different databases, programs, platforms for information related to TARS.
Election Clerk
Pro-Search, Sacramento County
05/2022 – 06/2022
●Performed a variety of routine administrative support duties and tasks related to the registration of voters and administration of elections.
●Applied efficient file maintenance and organization.
●Worked on specialized applications related to the area of voters.
Claims Processing Clerk & Data Entry Specialist
Nesco, Sacramento, CA
01/2022 – 02/2022
●Administered office procedures, utilized Microsoft products (Outlook, Word, Excel and TEAMS) related to area of assignment. Also, methods and equipment which included word processing, spreadsheets, various databases, programs, platforms, other specialized applications.
●Checked and verified assigned online documentation(s) for accuracy (Quality Assurance) in a confidential/restrictive environment according to company’s guidelines and company standards.
Laveda Bhachu
Page 2
Document Specialist II & Mail Room Clerk
Ricon, Rancho Cordova, CA
07/2021 – 12/2021
●Verified document information, date, amount against the documents and payments for final quality control.
●Entered confidential information in and out of state.
●Sorted, distributed, handled incoming, outgoing mail, and faxes; also provided copiers maintenance.
Claim Processing Clerk
Health Net, Sacramento, CA
10/2020 – 12/2020
●Processed medical and other claims that contained confidential information.
●Entered data found in the processed claims.
●Worked with insurance, utilized medical terminology.
Contract Data Entry
Fortuna BMC McClellan, CA
12/2019 – 05/2020
●Followed all company’s restricted policy, procedures and guidelines.
●Perform data entry in a restricted, confidential and secure environment in and out the state.
●Maintained, managed, submitted various confidential data that met federal and state guidelines for various programs and platforms while working in compliance and utilizing quality control.
Data Entry
Randstad Staffing Sacramento, CA
08/2019 – 09/2019
●Data Entry of confidential information for the client in various cities and states.
●Filed all confidential requirements, programs and platforms while working in secured, restricted areas.
Security Officer
G4S Solution (Allied Universal) Sacramento, CA
11/2013 – 12/2018
●Perform security patrols of designated areas on foot or in vehicle; verified and permitted authorized persons to enter property while monitoring entrances and exits.
●Looked for irregular or unusual conditions that may create security concerns or safety hazards; warned violators of rule infractions, such as loitering, smoking or carrying forbidden articles.
●Investigated and prepared reports on accidents, incidents, and suspicious activities; called the police or fire department in case of fire presence of unauthorized persons.
Education
American River College - Carmichael, CA 2004
Evergreen Valley College - San Jose, CA
2003
De Anza College – Cupertino, CA
Associate of Science in Biological Health Science
Associate of Arts in Liberal Arts
1996
1995
Irving High School- Fremont, CA
High School Diploma