Business Analyst Data Analytics

SRIRAM KUMAR AADI

Mequon, Wisconsin, ***** P: +1-630-***-**** ***************@*****.*** linkedin.com/ in/aadi-sriram-kumar- 406/

EDUCATION

CONCORDIA UNIVERSITY WISCONSIN Milwaukee, WI

Master of Science Expected May 2025

Major in Business Analytics; Minors in Information Systems

Cumulative GPA: 3 .5/4 .0

Relevant Coursework: Tableau, Artificial Intelligence in Business, Business Intelligence and Predictive Analytics, Programming with Java, SQL Databases, Business Data Analytic Programming with Visualization.

RAGHU ENGINEERING COLLEGE

Bachelor of Engineering

Major in Electronics and Communication Engineering; Minors in Information Systems

Cumulative GPA: 3. 1/4.0

Relevant Coursework: Data Structures, Object-Oriented Programming Java, Computer Architecture & Organization, C - Language, Software Engineering, Management Science.

WORK EXPERIENCE

360 Degree Cloud Technologies Pvt. Ltd (Registered Salesforce Summit & ISV Partner with 12+ years of

experience in delivering Salesforce solutions.) Noida, INDIA

Salesforces Developer Sept 2020 – Sept 2023

Salesforce Administration & Enhancements: Enhanced business processes by managing configurations, automation (Flow, Process Builder, Workflows), and data integrity, leading to a 30% increase in operational efficiency.

Data Migration & Quality Assurance: Directed data migration using Apex Data Loader, achieving 95% data accuracy and improving data management across the organization. Analyzed and documented business and stakeholder requirements, translating them into actionable development tasks to optimize Salesforce processes.

Customer-Focused Business Process Optimization: Developed customer-centric solutions to reduce query resolution time by 40% through automation, enhancing overall customer satisfaction.

Customer-Centric Solutions & Internal Customer Engagement: Tailored Salesforce solutions to meet internal customer needs, increasing user satisfaction and boosting engagement by 40%.

Stakeholder Engagement & Needs Analysis: Partnered with 15+ stakeholders to analyze business needs and design custom solutions, enhancing Partner Portal processes with a 95% satisfaction rate in post-implementation feedback.

Cross-Functional Collaboration: Collaborated with cross-functional teams in an Agile environment to gather and refine requirements, documenting them through user stories and story cards.

User Acceptance Testing (UAT) & Change Management: Conducted UAT and developed test scripts to support change management, ensuring deployment success aligned with business goals.

ONC Company Los Angeles, CA

Data Analytics Intern August 2024 – Present

Data Analysis & Visualization: Developed self-service analytics dashboards in Power BI and Tableau, increasing data accessibility for 50+ stakeholders and reducing report turnaround time by 30%.

SQL & Data Manipulation: Leveraging SQL for complex data manipulation and analysis, improving report turnaround time by 25%.

Cross-Functional Collaboration: Collaborated with 5 cross-functional teams to transform business needs into data solutions, reducing project completion time by 25%.

CERTIFICATIONS

Salesforce Certified Platform Developer 1, Salesforce (Issued: January 2021)

Salesforce Certified Administrator, Salesforce (Issued: September 2020)

Salesforce Trailblazer Profile: Sriram Kumar's Trailblazer Profile

UNIVERSITY PROJECTS

SALESFORCE CRM IMPLEMENTATION Feb 2024

Configured user profiles, roles, and permissions to ensure secure and efficient data access, enhancing system security and user experience for 200+ students.

Successfully reduced customer query resolution time by 40% through automation of key processes.

Developed custom dashboards and reports, enabling real-time data insights that enhanced decision-making capabilities for students by 30%.

TECHNICAL SKILLS

Programming Languages: Java(Intermediate), SQL(Advance), C, Python (Beginner), R (Intermediate).

Data Analysis Tools: Tableau, Excel, MS Access, Microsoft Power BI, Google Charts

Technologies: CRM, Apex Programming, SOQL Queries, Financial Service Cloud, Marketing Cloud.

Data Skills: Statistical Analysis, Data Management, Big Data, Analytical Modeling.

Vizag, INDIA Jul 2017 - Jul 2020

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