Service Worker Support

BAMIDELE OLAFARE

**** ***** ******, ***** ****, ON M3J 1M4

Cell: (647)569 – 8002 ************@*****.***

Developmental Service Worker/ Personal Support Worker

HIGHLIGHTS OF QUALIFICATIONS

1year of experience in providing bathing, assisting and caring for patients who suffer from intellectual and/or physical disabilities

DSW Diploma, First Aid & CPR certified with knowledge in clinical procedures & medical terminology

Clean Police Check record with complete required immunizations

Experienced in working with patients with Alzheimer’s, Dementia, Emotional and Physical limitations

Knowledge in counseling patients in order to foster positive attitudes, and assisting patients with cooking and serving meals, as well as housekeeping and shopping activities that promote a healthy environment

Team player, reliable, organized, flexible, punctual, responsible with great problem-solving skills

Excellent interpersonal and communication skills in English & verbal and written

CORE COMPETENCIES

Empathetic/ Patient focused

Hoyer Lift

Aseptic Technique

Policies & Procedures

Police Check

Time Management

Medical Terminology

CPR & First Aid

Problem Solving

EMPLOYMENT SKILLS

PSW/ Caregiving

Assisted with feeding, provided cognitive, social and/or emotional support to the patients

Provided companionship and attended to the physical and emotional wellbeing of the clients

Recorded and documented clients' information in daily progress notes

Utilized strong assessment skills to determine necessary client care and assisted with daily function.

Provided rehabilitation techniques to help return patient to prior level of functional ability

Assisted with daily exercising, monitored patient’s behavior and reported any changes to staff or family

Insured safety of the patients at all times adhering to the organizational standard and policy

Customer Service

Handled customer concerns, complaints or incidents, provided advice and documented accordingly

Developed relationships with customers that made a positive difference, experience, care and connect

Resolved concerns and complaints effectively and remained calm and professional

Displayed excellent communication and listening skills with customers at all times

General Housekeeping

Maintained cleanliness and overall appearance of rooms, hallways, etc.

Performed light housekeeping duties such as laundry, vacuuming, bed making, dusting and other tasks

Picked up debris, emptied trash containers and performed cleaning duties where needed

Monitored and maintained cleanliness, sanitation, and organization of assigned area

EMPLOYMENT EXPERIENCE

Personal Support Worker Freedom Healthcare Toronto, ON Dec 2019 – Mar 2020

EDUCATION

Developmental Service Worker Diploma CLI College, Toronto, ON 2019

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate