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Customer Service Call Center

Location:
Toronto, ON, Canada
Posted:
November 11, 2024

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Resume:

Vipan Preet Kaur

Hamilton, ON L*E *K*

365-***-****

**************@*****.***

Education

High School Diploma

currently perusing Mohawk College Fennel Avenue.

business general in mohawk college.

Professional Summary

Punctual and honest cashier. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills

Stocking and Replenishing

Guest Inquiries

Cleaning and Sanitizing

Issue Resolution

Answering Customer Questions

Hygiene Standards

Microsoft Word

Microsoft Excel

Retail Sales Customer Service

Active Listening

Call Center Operations

Refund Processing

Work History

Cashier

January 2023 -April 2024

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Helped customers complete purchases, locate items, and join reward programs.

Restocked and organized merchandise in front lanes.

Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Resolved customer complaints and maintained clean and tidy checkout area.

Handled daily credit and cash transactions for customers with accuracy and speed.

Counted money in drawers at beginning and end of each shift.

BAR burrito

Worked for 3 months at Bar burrito.

Worked at Gay lea factory.

Worked for 1 month in packaging area of factory (on contract, through agency).

Circle K

April 2024- June 2024

SALES ASSOCIATE, Hamilton, ON

Greeted customers warmly and offered assistance.

Helped customers find and select products.

Kept work area clean, organized, and free of clutter always.

Performed cleaning tasks, keeping store neat and organized.

Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

Inesa security

Worked for inesa secuirty from July 2024 to September 2024.

Certifications

Security License

Forklift License

Availability

Available to start immediately

Available full time

Available to work for day and night shifts

Always available to cover short notice.



Contact this candidate