Project Manager Management

Douglas A. Alden, PMP, CSM

*** ********** ****** ******* ****, MD 21146 410-***-**** ****.*.*****@*****.*** Page 1 of 2

Senior I.T. Project Manager with over 35 years of experience directing all phases of complex, technical initiatives from their inception to user acceptance, aligning technology and development resources with business objectives. Possess an expert’s knowledge of “best practices” within multiple industries specifically in government, healthcare, higher education, manufacturing, and retail. Adept at communicating with senior management in a peer-to-peer business relationship while proactively assessing client risk to identify and prevent unwanted events. Consistently delivers results on time, within budget and to specification. Areas of expertise include:

Project Management (PMP)

Program Management

Account Management

Forecasting & Scheduling

Agile/Certified Scrum Master

Risk Identification & Mitigation

Client Relations

Budget Allocation & Cost Control

Consulting

Proposal Preparation

Writing & Editing

Security ID & Verification

Change Management

Team Leadership & Training

MS Office Suite Proficient

Contract Management

Highlights

Employed by ITnova as the PM subcontractor to DMI on the SNMS-4 contract to the Maryland Dept. of Transportation.

Lead project teams through all phases of the project lifecycle, from initiation to closure. (i.e initiation, planning, executing monitor & control and closure)

Selected as the federal PM contractor to lead the “agile” implementation of a $25M+ integrated system within the U.S. Census Bureau to improve the accuracy of administrative data from multiple sources and minimize the costs.

Experienced with managing cross-functional teams in a matrixed environment.

Familiarity with state and federal contracting procedures (COTR).

Effectively delivered multi-million-dollar integration projects for multiple healthcare organizations involving approximately 26,000 employees in 295 locations across the US, Canada and the UK using secure card readers and biometric verification.

Provided local project management support to conduct and successfully complete a web application security assessment for online public service applications at the State of Maryland Comptroller Office.

Project Manager, Business Analyst, and SME to the City of New York, Financial Information Systems Agency (FISA) to review personnel and agency practices and union contract obligations, to document business and pay processes, propose “best-practice” alternatives, and justify commercial IT solutions to their current, financial time and attendance system.

Successfully directed healthcare, software development and integration projects for Kaiser Permanente IT membership services, finance, and administration with funding between $.5 and $2M.

Recruited by Epicor Software Corp. to direct multiple, large, complex ERP software implementations costing between $2.5M and $5M.

Selected to serve as the project manager for three troubled multimillion-dollar projects in healthcare insurance and in manufacturing/distribution environments to restore communication, schedules, recover costs, and elevate quality.

Guided teams to deliver a $2.25M finance and distribution ERP pilot project integrating multiple retail outlets with PoS terminals in Europe to warehouse management, distribution, and finance systems in Australia and the U.K.

Directed successfully all project stages from initiation to roll-out for “workforce” applications with nurse and employee scheduling for enterprise healthcare systems and major hospitals.

Spearheaded the $4M implementation of a Maryland County-wide Kronos labor management system and integration with legacy systems and strict security web access involving 10,000+ employees and their managers spanning 100+ public sector departments.

Completed a $3M+ enterprise-wide labor management, Kronos time and attendance system, Oracle ERP integration project for W.R. Grace & Co., a -national chemical and plastics manufacturer involving 19 plants and facilities across the US and Canada.

Career Track

Alden Project Management, LLC., Owner, Sr. Project Manager Oct. 20 06 to Present

Incorporated as a Limited Liability Corporation to explore and work I.T. project management opportunities. (W2, C2C) in the government and commercial sectors.

ITnova, Inc. Project Manager ……May 2019 to April 2024

8A Sub-Contractor to DMI (SNMS-4 contract) – Maryland Dept of Transportation (MDOT), Hanover, MD

Responsible for managing I.T. projects involving Cyber Security and Systems with MDOT and SNMS technical resources.

Implemented an MS Intune MDM project for MDOT which was successful and lead to installing and registering all MDT owned mobile devices (Android and iOS).

Conducted project reviews every week involving the project team and the stakeholders.

Managed all aspects of multiple projects from initiation and planning through execution, testing and closure.

Created strong relationships with MDOT stakeholders and contract team members on joint projects.

Douglas A. Alden, PMP

410-***-**** ****.*.*****@*****.*** Page 2 of 2

Career Track – Continued

A&T Systems, Inc. Contract Project Manager …Aug. 2018 to Sept. 2018

Maryland State Treasurer, Annapolis, MD

Responsible for the administration and management of the Microsoft Office 365 Dynamics Implementation ERP project.

“Onboarded” multiple contractual team members for configuration development programming and testing.

Managed the security and clearance documentation for all team resources prior to the project introduction.

AMDEX Corp., Sr. Project Manager, Contract Scrum Master Oct. 2016 to Aug. 2017

U.S. Census Bureau, Suitland, MD

Leader of the $25.4M PEARSIS Agile project for an iterative process within the Decennial Information Technology Division (DITD) that included development, testing and go-live for 2017 and 2018 tests leading to the 2020 Census.

Directed activities to meet the Decennial Census program goals and objectives specifically with regards to understanding Agile software development methodologies for documenting and implementing the business requirements for PEARSIS.

Scheduled and conducted daily scrums, backlog reviews, and retrospectives with the project team.

Conducted and presented high level briefings and status meetings to internal Census management and stakeholders.

GlobalSource IT, Contract Senior Project Manager July 2016 to Oct. 2016

McCormick & Company, Hunt Valley, MD

Workforce Software Corp., Senior Project Manager July 2014 to April 2016

State of Delaware, Dover, DE

K-2 Partnering Solutions, Contract Senior Project Manager Jan 2014 to May 2014

University of Virginia Medical Center (UVAMC), Charlottesville, VA

Workforce Insight, Inc., Contract Senior Project Manager May 2013 to Sept. 2013

Sunrise Senior Living, McLean, VA

Software Consortium, Inc., Contract Senior Project Manager Aug. 2012 to Mar. 2013

State of Maryland, Office of the Comptroller, Annapolis, MD

Baltimore County Government, Office of Information Systems, Towson, MD

Workforce Insight, Inc. Contract Senior Project Manager Aug. 2008 to Oct. 2012

National Oilwell Varco, Houston, TX

The Queen’s Healthcare System, Honolulu, HI

Athena Enterprises & CTGi, Contract Business Analyst . . Aug. 2011 to Sept. 2011

City of New York, Financial Information Systems Agency (FISA), New York

Enclipse Corp., Contract Program Manager …… Oct. 2010 to May 2011

Kaiser Permanente Mid-Atlantic, Silver Spring, MD

Epicor Software Corp., Engagement Manager Dec. 2006 to Sept. 2007

Clients Included: Blue Cross Blue Shield of AL, VWR International, LLC, Games Workshop, Ltd.

Kronos Inc., Enterprise Project Manager 2000 to Aug. 2006

Clients Included: Montgomery County Govt., Johns Hopkins Health System, W.R. Grace & Co., City of Alexandria, VA; Suburban Hosp., Greater Baltimore Med. Center, York County Govt., & Public Schools, Howard University Hosp., Holy Cross Hosp.

Credentials

Served in the US Navy, Honorable Discharge, Protected Veteran.

Citizen of the United States

Public Trust Federal Certification Clearance

Bachelor of Arts in English/Education – Magna cum Laude, Roger Williams University, Bristol. RI

Project Management Professional (PMP) Certification 423140 / Member 220855, Project Management Institute

Agile Project Methodology, Certified ScrumMaster (CSM) 000264514 Scrum Alliance

Microsoft Office Suite – Advanced proficiency including – MS Project, Visio, and SharePoint.

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